Business Details
40 Years
experience
Your Trusted IT Partner in Houston
Since 1986, 911 Computer has been Houston's trusted provider of comprehensive IT solutions for homes and small businesses. Our team of A+ Certified and OEM Certified technicians brings decades of combined experience to every service call, specializing in on-site computer repair, server administration, and network security. We prioritize rapid response times, offering same-day appointments and a 2-hour service guarantee for urgent needs. Our commitment to quality is reflected in our 90-day warranty on all services and a 1-year manufacturer warranty on replacement parts. We maintain transparency through free diagnostics, no-obligation repair options, and fixed pricing for projects rather than hourly rates.Our technicians are trained to handle Windows and Mac systems, with expertise in virus removal, data recovery, wireless networking, and custom server configurations. We serve Houston and surrounding areas including The Woodlands, Katy, Spring, and Sugar Land, ensuring local businesses and residents have access to reliable IT support. Our approach combines technical expertise with customer-centric service, focusing on long-term solutions rather than temporary fixes.
Services
Computer Repair
Server Administration
Virus Removal
Network Security
Data Recovery
Web Design
Managed Maintenance
Laptop Repair
Wireless Networking
Remote Help
Details
- Year established: 1986
Highlights and features
- Same-day service with 2-hour response guarantee
- A+ Certified technicians with 8-15 years experience
- 90-day warranty on all computer repairs
- Free on-site diagnosis with no-obligation repair options
- Serving Houston businesses since 1986
Associations and certifications
- A+ Certification
- OEM Certified
What people say
Prompt and professional
Excellent job
Top-notch customer service
Fast and friendly
Extremely professional
Services
Computer Repair
Our certified technicians provide comprehensive computer repair services for both Windows and Mac systems. We handle hardware failures, software issues, and performance optimization with on-site diagnostics and same-day repair options. Our team specializes in resolving blue screens, boot issues, and system crashes while preserving your data integrity. All repairs come with a 90-day warranty for your peace of mind.
Virus Removal
We offer complete virus and malware removal services that restore your system's performance and security. Our technicians use industry-leading tools to eliminate rootkits, spyware, and ransomware while implementing protective measures against future infections. The service includes system optimization and security verification to ensure complete threat elimination and improved computer speed.
Server Administration
Our server administration services ensure reliable operation of Windows, Linux, and hybrid server environments. We provide proactive monitoring, performance tuning, and 24/7 support for DNS, email, database, and web servers. Our team implements automated backups and security protocols to prevent downtime and data loss for businesses of all sizes.
Data Recovery
We specialize in recovering lost data from failed hard drives, corrupted systems, and accidental deletions. Our technicians use advanced recovery tools to retrieve critical files while maintaining data integrity. The service includes diagnostic evaluation and recovery options with transparent pricing for both personal and business data recovery needs.
Network Security
Our network security services protect businesses from cyber threats through comprehensive security audits and customized protection plans. We implement firewall solutions, intrusion detection systems, and endpoint protection while providing ongoing security maintenance. Our team configures secure remote access and email protection to safeguard your business data and infrastructure.
Questions
How quickly can a technician arrive for emergency repairs?
We guarantee arrival within 2 hours for urgent service calls during business hours.
Do you charge for diagnostic evaluations?
No, we offer free on-site diagnosis with no obligation to proceed with repairs.
What areas do you service?
We serve Houston and surrounding areas including The Woodlands, Katy, Spring, and Sugar Land, TX.
Do you offer warranties on repairs?
Yes, all repairs include a 90-day warranty with 1-year manufacturer warranty on replacement parts.
Can multiple computer repairs receive discounts?
Yes, we offer special pricing for multiple computer repairs – ask about current promotions.
What payment methods do you accept?
We accept major credit cards, cash, and business checks for our computer repair services.
