Business Details
50+ Years
experience
Emergency
services
Your Trusted Septic & Wastewater Solution in Tucson
Founded in 1972 by Darrell and Pat Dwyer, our company has been a cornerstone of wastewater management for over five decades. Acquired by Paul and Cindy Edwards 32 years ago, we have grown from a single pump truck to the only industrial wastewater processing facility in Southern Arizona. Our mission centers on educating clients about system maintenance while delivering premier pumping and disposal solutions.With unwavering commitment to innovation and reliability, we take pride in handling the toughest wastewater challenges, maintaining our leadership position in a constantly evolving industry. Our decades of experience, skilled team, and investment in advanced infrastructure ensure every client receives efficient, compliant, and professional service tailored to their residential or industrial needs.
Services
Residential Septic
Industrial Wastewater
Grease Trap Maintenance
Hydro Jetting
Real Estate Inspection
Water Oil Separators
Lab Requirements
Self-Service Cleaning
Details
- Year established: 1972
Highlights and features
- We have 32 years of local leadership in Southern Arizona wastewater management
- We operate the only industrial wastewater processing facility in Southern Arizona
- Our licensed and insured technicians follow strict safety and compliance standards
- We offer 24/7 emergency septic services with rapid response times
- Our real estate inspection team provides certified evaluations for property transactions
Associations and certifications
- AZ ROC #224763
What people say
Highly recommend
Timely professional service
Polite and efficient
Skilled crew
Fair pricing
Services
Residential Septic
Complete septic system services for homeowners including tank installation, routine pumping, filter cleaning, and emergency repairs. Our technicians handle systems of all ages and conditions while preserving property landscapes. With decades of experience maintaining residential systems, we ensure compliance with local regulations and provide certified inspections for property transactions.
Industrial Wastewater
Specialized handling of industrial wastewater from carwashes, wash racks, and grease traps. As the only permitted processing facility in Southern Arizona, we provide metered pumping, lab-compliant disposal, and decanting services. Our drive-thru cleaning station accommodates commercial vehicles while maintaining strict environmental standards for businesses across multiple sectors.
Real Estate Inspection
Certified septic system evaluations required during property transactions. Our inspection process identifies system condition, tank capacity, and compliance status to facilitate smooth real estate deals. With digital record-keeping dating back 12+ years, we expedite documentation verification. Emergency scheduling accommodates tight closing timelines while ensuring thorough technical assessments.
Hydro Jetting
High-pressure pipe cleaning services for residential and commercial drainage systems. This solution clears blockages, removes built-up residue, and restores pipe functionality without excavation. Our equipment handles lines of various diameters while minimizing landscape disruption. Hydro jetting maintains system efficiency and prevents costly backups through proactive maintenance programs.
Grease Trap Maintenance
Regulatory-compliant grease trap servicing for restaurants, food processors, and hospitality businesses. Regular pumping prevents sewer contamination while maintaining facility permits. Our technicians document waste volume and disposal methods to satisfy health department requirements. Scheduled maintenance plans ensure continuous compliance and system longevity for commercial clients.
People
Paul Edwards
Owner/Operator
With 32 years leading Busy D Pumping, Paul Edwards transformed a single-truck operation into Southern Arizona's premier industrial wastewater processor. His leadership emphasizes innovation while maintaining family values. Paul oversees daily operations and technical standards, ensuring every job meets rigorous quality benchmarks.
Cindy Edwards
Co-Owner
As co-owner for 32 years, Cindy Edwards manages administrative operations and client relations at Busy D Pumping. Her organizational leadership maintains the company's efficient service delivery and customer-centric approach. She ensures financial compliance and operational transparency across all business activities.
BJ
Office Manager
BJ coordinates service scheduling and estimates with 15+ years at Busy D Pumping. She provides clients clear pricing details and coordinates complex jobs. Known for exceptional communication skills, she facilitates smooth transactions between technicians and customers throughout the service process.
Jeff
Lead Technician
Jeff, a senior technician with 10+ years experience, specializes in septic system diagnostics and emergency repairs. His technical expertise handles complex installations and challenging terrain conditions. Jeff consistently receives praise for explaining technical details clearly while maintaining professional service standards.
Zack
Service Coordinator
Zack manages urgent service requests and rapid-response scheduling. With seven years at Busy D Pumping, he excels at mobilizing resources for time-sensitive jobs. His coordination skills ensure the company meets tight deadlines while maintaining quality standards across all emergency services.
Questions
What areas do you serve?
We primarily serve Tucson and surrounding areas in Southern Arizona, including residential neighborhoods and industrial zones across the region.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for critical septic issues with rapid technician dispatch available after regular business hours.
How often should septic tanks be pumped?
Most residential systems require pumping every 3-5 years, though frequency depends on household size and usage patterns assessed during inspections.
What payment methods do you accept?
We accept major credit cards, checks, and electronic transfers. Payment arrangements can be discussed during booking or through our office team.
Are your technicians licensed?
All our technicians are Arizona-licensed professionals with specialized training in wastewater management systems and safety protocols.
Do you provide real estate inspection documentation?
Yes, our certified inspections include comprehensive reports with digital records that satisfy mortgage lender requirements for property transactions.
