Business Details
23 Years
experience
Trusted Computer Repair in Tyler, TX
Computer Repair in Tyler is a locally owned technology service provider serving East Texas since 2003. Our certified technicians specialize in comprehensive computer solutions including hardware and software troubleshooting, network configuration, virus removal, and data recovery. We offer custom-built systems tailored to both business and gaming needs while maintaining expertise in repairing all major computer brands. Our team provides on-site support, free network evaluations, and expedited repair services with a focus on quality components.With weekday operating hours from 8 AM to 5:30 PM and Saturday availability, we serve Tyler, Longview, and surrounding East Texas communities. Our commitment to technical excellence is demonstrated through 20 years of local service and customer testimonials highlighting reliable solutions for complex technology challenges.
Services
Screen Repair
Custom Built Systems
Laptop Keyboard Repair
Operating System Upgrades
Software Upgrades
Apple Repair
Virus Removal
VOIP Services
Remote Support
Data Recovery
Details
- Year established: 2003
Highlights and features
- Locally owned with 20 years of East Texas service experience
- Certified technicians handle all major computer brands
- Offers same-day hard drive replacement and data recovery
- Free network performance evaluations available
- Positive reviews highlight helpful staff and reliable solutions
What people say
Quick turnaround
Helpful staff
Free diagnostics
Reliable solutions
Knowledgeable technicians
Services
Screen Repair
We specialize in laptop screen replacement for all major brands including Apple, Dell, HP, and Lenovo. Using premium quality components, our technicians complete most repairs within 3-4 days with expedited options available. This service covers LCD, LED, and touchscreen models to restore optimal display performance.
Custom Built Systems
Our experts create tailored computer systems for gaming, business, and media applications. We help clients select optimal components for performance-to-price ratios while supporting future upgrades. Services include workstation configuration, server assembly, and high-end gaming PC builds with compatibility testing for software and peripherals.
Data Recovery
We recover data from failed storage devices using advanced software tools and cleanroom procedures. Our technicians handle both physical drive failures and logical data loss scenarios. Successful recovery operations transfer files to new drives with minimal disruption to client workflows.
Operating System Upgrades
Professional OS transition services ensure smooth upgrades to modern platforms like Windows 10 and macOS Catalina. We verify hardware compatibility, preserve user data, and optimize system settings during migration. This includes driver updates and application compatibility checks for business environments.
Remote Support
Our certified technicians provide real-time troubleshooting through secure remote connections. This service addresses software issues, network configuration, and virus removal without requiring physical device transport. Available for both scheduled appointments and urgent connectivity problems.
People
Patrick Robinson
COO
Overseeing daily operations with 15+ years in IT management. Focuses on service quality and technical staff development while maintaining customer satisfaction standards.
Shmeil Ouin
CFO
Manages financial operations with expertise in technology sector budgeting. Implements cost-control measures while maintaining investment in cutting-edge repair equipment and staff training.
Jacky Ouin
CEO
Established the company in 2003 with vision for community-focused tech support. Drives strategic growth while maintaining commitment to local service excellence and technical innovation.
Tana Roberts
Management
Coordinates service delivery with emphasis on customer communication. Implements process improvements to maintain efficiency during peak service demand periods.
Kylie Foster
Technical Staff
Certified technician specializing in laptop repairs and component upgrades. Provides hands-on support for complex hardware issues while mentoring junior staff members.
Questions
What services do you offer for gaming computers?
We specialize in gaming PC builds, hardware upgrades, and thermal system repairs. Our technicians optimize performance for streaming and high-end gaming applications.
Do you provide network setup for small businesses?
Yes, we offer network configuration, server maintenance, and free performance evaluations for local businesses in East Texas.
Can you repair Apple devices?
We handle Mac repairs including screen replacements, OS upgrades, and hardware diagnostics for all Apple laptop and desktop models.
What are your weekday hours?
Our Tyler location is open Monday-Friday 8 AM - 5:30 PM with Saturday appointments available upon request.
Do you offer remote technical support?
Yes, we provide secure remote assistance for software issues, virus removal, and system optimization without requiring device transport.
How long does data recovery take?
Most hard drive recovery operations complete within 3-5 business days depending on damage severity and required cleanroom procedures.
