Let us work our magic - Your technology problems, solved!
A Trusted Computer Repair Service in East Texas
Computer Repair in Tyler is a leading computer service and support company based in Tyler, Texas. Founded on the principle of providing honest, reliable, and affordable solutions to all your technology needs, our team of experienced technicians have assisted countless clients throughout East Texas with their computer and tech-related challenges.
Passionate About Problem-Solving
Our team has extensive experience in troubleshooting and resolving a wide range of issues, from hardware and software problems to data recovery and security threats. We take pride in offering personalized solutions tailored to your unique needs and ensuring you receive the support you need to get back to work, play, or learn with minimum downtime.
Hardware & Software Troubleshooting
- Hardware repair and replacement
- Operating system & software upgrades
- Data recovery and security
- Virus & malware removal
Device Repair & Maintenance
- Laptop & desktop repair and upgrades
- Screen replacements
- Keyboard and touchpad repair
- Data recovery and secure storage
Custom PC Builds
- Consultation on building a custom computer tailored to your needs
- Selection of quality hardware components
- Professional assembly and configuration
Remote Support & Consulting
- Secure remote access to your computer for troubleshooting and repairs
- Network and security consultations
- Data recovery and cloud migration assistance
Experience & Expertise
Our team is familiar with all the major computer brands, including:
- Apple
- ASUS
- Compaq
- Dell
- E-Machines
- Acer
- Gateway
- IBM
- Lenovo
- MPC
- Panasonic
- Sony
- Toshiba
What Sets Us Apart
- Customer-focused approach: We prioritize open communication, transparency, and clear explanations throughout the repair process.
- Competitive pricing: We offer affordable and transparent rates, ensuring you know exactly what to expect.
- Fast turnaround times: We strive to complete repairs promptly and efficiently.
- Expert technicians: Our highly skilled technicians stay updated on the latest technology and trends in the computer industry.
Get the Support You Need Today
If you're facing computer problems, don't hesitate to contact Computer Repair in Tyler. Our team of experts is ready to assist you with professionalism, courtesy, and personalized attention.
Customer Satisfaction
The reviews suggest that the store has a mixed record of customer satisfaction. While some customers have been extremely happy with the service they received, others have been disappointed and even upset.
Positive Reviews
The majority of reviewers have given the store 5-star ratings, praising the fast and reasonable price of repairs. Many have also complimented the staff on their friendly and helpful attitude, saying they made them feel welcome and took the time to explain the repair process. One reviewer even mentioned that the staff helped them with a technical issue over the phone, resolving the problem without charging them a dime.
Negative Reviews
However, there have been a few disgruntled customers. One reviewer was unhappy with the price of the diagnostic fee, feeling that it was too high. Another reviewer was disappointed with the lack of communication from the store, saying they had to keep calling to find out the status of their repair. One reviewer even felt that the store had given them false hope, promising to recover data from a damaged hard drive when in fact it was impossible.
Service and Communication
The negative reviews highlight the importance of good communication and transparency in customer service. One reviewer felt that the store did not clearly explain what they could and could not do, leading to disappointment. Another reviewer was frustrated by the lack of follow-up and updates on the status of their repair.
Overall
Overall, the reviews suggest that the store has a strong reputation for fast and reasonable repairs, but may need to improve its communication and transparency to prevent disappointing customers.
Be the first to review Computer Repair In Tyler.
Write a Review
