Where Safety meets Luxury, Quality meets Service!
As a premier IT, automation, and security provider in the Palm Beaches, Praetas Technologies has established itself as a trusted partner for both residential and business customers. Our team of CompTIA certified technicians and experts in low voltage/special projects offers a wide range of services, from computer and IT support to custom computer builds, network optimization, and whole-home audio/video setup.
Our Story
Founded in 2003 by Joe Conway, a licensed and experienced Low Voltage Contractor, Praetas Technologies has grown and expanded its services over the years. In 2011, we opened our storefront location in Palm Beach Gardens, making us one of the few IT support providers with a physical presence in the area. This allows us to provide personalized service and in-person interactions with our clients. In 2018, we moved to our current location and expanded our services to include a Low Voltage/Special Projects Division. This division is led by Ken Barnett, a passionate and skilled professional with over 30 years of experience.
Our Services
At Praetas Technologies, we provide a comprehensive range of services designed to simplify your IT environment and meet your unique needs. Our services include:
- Home Services: Home security, home automation, TV mounting, whole-home audio, whole-home Wi-Fi, cell phone amplification, and more.
- Business Services: Security cameras, access control, IT support, network infrastructure, structured cabling, and more.
Why Choose Us?
At Praetas Technologies, we pride ourselves on offering:
- Competitive rates
- Top-tier service
- Expert knowledge and experience
- Comprehensive services
- Personalized attention
Meet Our Team
Our team of expert technicians and professionals is dedicated to providing exceptional service and support. Our team includes:
- Joe Conway: Managing Partner and founder of Praetas Technologies
- Ashley: Managing Partner
- Omar: IT Manager
- Steven: Operations and Marketing Manager
- Greg: IT Support Technician
- Bryan: Tier 2 Technician
- Joshua: Tier 1 Technician
- Donnell: Low Voltage Service and Project Manager
- Jay: Low Voltage System Designer
- Aaron: Low Voltage Technician
- Colby: Low Voltage Technician
- Zach: Low Voltage Field Technician
- Kalen: Low Voltage Field Technician
- Anthony: Low Voltage Field Technician
What We Do
We build and repair custom computers, provide network optimization services, install low-voltage systems, and offer in-person support at our storefront location. We also provide remote support and in-store support for our clients.
Our Mission
Our mission is to provide exceptional IT, automation, and security services to our clients, ensuring their technology runs smoothly and efficiently. We strive to build long-term relationships with our clients, providing personalized service and tailored solutions to meet their unique needs.
Get in Touch
If you're interested in learning more about our services or have any questions, feel free to contact us at (561) 223-2177. We'd be happy to discuss your IT needs and explore ways to simplify your technology environment.
Positive Reviews
The majority of the reviews are extremely positive, praising Praetas Technologies for their exceptional customer service, professionalism, and expertise in computer repair and maintenance. Reviewers specifically appreciate the patience and friendliness of the staff, particularly Steven Potts, and note the company's ability to quickly diagnose and resolve issues.
Content
The reviewers praise Praetas Technologies for their fantastic working style with "spazzes" like them. They find the company's computers to be fast and excellent, particularly those with solid-state drives and automation features. Many reviewers appreciate the company's honesty, timeliness, and affordability, making them a reliable go-to for IT support. Several reviewers mention that they have been using Praetas Technologies for years and cannot imagine using another company.
The reviewers also appreciate the professionalism and timeliness of the staff, particularly Steven Potts, who is mentioned multiple times. They praise his patience, friendliness, and expert technical skills, noting that he stayed on a three-way call with them and the bank to resolve a serious banking issue. Many reviewers mention that they have been loyal customers for years and have never been disappointed with the service they receive.
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