Experience the Foster's Difference - Where Quality Meets Excellence
At Foster's Carpet Care, we understand that choosing a carpet cleaning service can be a daunting task. That's why we strive to provide exceptional service, unmatched quality, and unparalleled customer satisfaction. As a family-owned and operated business, we take pride in treating our customers the way we'd want to be treated - with honesty, respect, and a commitment to excellence.
Our Story
Founded by brothers Mike and Walt Foster, our company has grown exponentially since its inception in 1993. From humble beginnings to a thriving Valley-wide business with over 20 service vehicles and 30 employees, we've built a reputation for integrity, quality, and reliability. Our secret to success lies in our unique approach - providing a wide range of services, including carpet repair, tile and grout cleaning, and upholstery cleaning, all under one roof.
What Sets Us Apart
At Foster's Carpet Care, we understand that every customer is unique, with their own specific needs and requirements. That's why we tailor our services to cater to each individual's needs, ensuring that every job is done to perfection. With an average of 5+ years of on-the-job experience, our cleaning technicians are trained to provide exceptional service, attention to detail, and a 99% on-time rate.
Our Services
Our comprehensive range of services includes:
- Carpet cleaning and repair
- Tile and grout cleaning
- Upholstery cleaning
- Pet odor removal
- Stain removal
- Carpet protection and maintenance
Customer Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, professionalism, and dedication to quality. Here's what they have to say:
"I just recently used Fosters Carpet Care to get ready for my new baby. I was so happy with the professionalism that we received by their employee who was cleaning my carpets. He made sure to tell me what to expect, what to do, and made sure that we were happy with what he had done. My carpets looked wonderful!"
"I have used Foster's Carpet Care for the past 5 years. Their excellent customer service and dedication to detail are the reason why we keep coming back. I have used other services in the past but by far Foster's is head and shoulders above the rest."
Overall Experience with Foster's Carpet Care
Positive Experiences
Many customers have had excellent experiences with Foster's Carpet Care, praising the company's professionalism, courtesy, and quality of work. Several reviewers mentioned the technicians' friendly and respectful demeanor, with some even naming specific employees, such as David, Jordan, and Jason, who provided outstanding service. Some customers were impressed with the company's attention to detail, thoroughness, and ability to remove tough stains and odors from their carpets.
Negative Experiences
However, some customers had disappointing experiences with Foster's Carpet Care. A few reviewers reported poor service, including inadequate cleaning, carpet damage, and unprofessional behavior from technicians. Some customers felt that the company did not live up to their expectations, citing issues with communication, pricing, and the quality of work.
Common Themes
- Attention to detail and thoroughness in cleaning
- Friendliness and professionalism of technicians
- Quality of work and ability to remove tough stains and odors
- Disappointing experiences with poor service, damaged carpets, and unprofessional behavior
- Mixed reviews on pricing and value for money
Be the first to review Fosters Carpet Care.
Write a Review
