Business Details
50+ Years
experience
Your Trusted Ford Dealership in Lufkin, TX
Lufkin Ford has served the Lufkin, TX community since 1967 with a commitment to automotive excellence and customer satisfaction. Our dealership offers a comprehensive selection of new and used Ford vehicles, backed by certified service professionals trained directly by Ford. With state-of-the-art facilities and factory-trained technicians, we provide maintenance and repair services that ensure optimal vehicle performance.Our finance team specializes in tailored solutions, including competitive rates and flexible terms, while our mobile service and pickup/delivery options enhance convenience. As a family-owned business, we prioritize personalized service and community engagement, maintaining transparency in all transactions.
Services
New Ford Vehicles
Used Ford Vehicles
Certified Service
Financing Solutions
Mobile Service
Pickup & Delivery
Parts Sales
Vehicle Maintenance
Brake Services
Tire Sales
Details
- Year established: 1967
Highlights and features
- Certified Ford technicians ensure expert vehicle care.
- Tailored financing options to fit your budget.
- Mobile service available for routine maintenance.
- Comprehensive inventory of new and used Ford vehicles.
- Convenient pickup and delivery service for vehicle maintenance.
Associations and certifications
- Ford Certified Service
Services
New Vehicle Sales
Lufkin Ford offers the complete lineup of new Ford vehicles including F-150, Bronco, Mustang Mach-E, and Expedition models. Our sales team provides personalized guidance to help customers select the ideal vehicle for their needs. We maintain competitive pricing and inventory transparency for all new Ford purchases.
Certified Service
Our Ford-certified technicians perform oil changes, brake services, tire rotations, and multi-point inspections using genuine parts. Scheduled maintenance ensures optimal performance and preserves vehicle warranties. State-of-the-art diagnostic equipment supports all Ford models.
Financing Solutions
Lufkin Ford's finance team offers tailored leasing and loan options with competitive rates. We provide pre-approval assistance, trade-in valuation, and credit support for customers with varying financial situations. Partnerships with local banks ensure flexible financing terms.
Mobile Service
Ford Mobile Service brings maintenance to customers' locations for oil changes, battery replacements, and tire rotations. Factory-trained technicians use specialized equipment to perform services at homes or businesses. Available within dealership service radius.
Used Vehicle Sales
Our pre-owned inventory includes certified Ford vehicles with detailed history reports. We offer financing options for used car purchases and trade-in evaluations. Every used vehicle undergoes rigorous inspection to meet quality standards.
People
Carl Crain
Owner/President
Carl Crain leads Lufkin Ford with 55+ years of automotive experience, focusing on community investment and customer satisfaction. He oversees dealership operations and strategic growth.
Penny Crain
CFO
Penny Crain serves as CFO, managing financial operations since 1999. She contributes to dealership improvements and customer experience enhancements while maintaining family business values.
Chelsea Negley
General Manager
Chelsea Negley manages daily operations with a background in marketing and public relations. She implements digital innovations to improve customer interactions and dealership efficiency.
Trent Negley
New/Commercial Car Manager
Trent Negley specializes in commercial vehicle sales, leveraging 11 years of trucking industry experience to help businesses select fleet solutions that meet operational requirements.
Jarell Westbrook
Finance Manager
Jarell Westbrook provides personalized financing solutions with 15+ years of automotive industry expertise. He secures competitive loan terms and guides customers through financial options.
Questions
What Ford models are available at Lufkin Ford?
We offer the complete Ford lineup including F-150, Bronco, Mustang Mach-E, Explorer, and Expedition models, along with certified pre-owned vehicles.
Do you provide financing options for all credit types?
Yes, our finance team works with local banks to offer leasing and loan solutions for customers with varying credit profiles, including special credit support.
What service options are available for busy customers?
Ford Mobile Service brings maintenance to your location, while pickup/delivery options allow us to service your vehicle at our facility conveniently.
How often should I schedule vehicle maintenance?
Follow manufacturer recommendations in your owner's manual, typically every 5,000-10,000 miles for oil changes and annual multi-point inspections.
Can I get parts ordered online?
Contact our parts department directly for specific automotive part inquiries. We assist with locating and ordering genuine Ford replacement components.
