Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Plano, TX
5K Technical Services is a people-focused IT solutions company established in 2006 that prioritizes personalized technology strategies over one-size-fits-all approaches. Our team combines over 60 combined years of enterprise-level experience to deliver tailored IT infrastructure, cloud integration, and cybersecurity solutions for businesses of all sizes. We distinguish ourselves through proactive maintenance, U.S.-based support, and a commitment to understanding each client's unique operational needs.Our Microsoft-certified engineers specialize in transforming complex IT challenges into streamlined systems that align with business objectives while maintaining affordability. We emphasize long-term partnerships through transparent communication, documented processes, and 24/7 monitoring to ensure uninterrupted business continuity for our clients.
Services
Managed IT Services
Cloud Computing
Strategic IT Consulting
Network Security
Disaster Recovery
VoIP Systems
Data Recovery
IT Audits
Cybersecurity
Vendor Management
Details
- Year established: 2006
Highlights and features
- 15+ years of enterprise IT experience with Microsoft-certified engineers
- U.S.-based help desk with 60-minute response guarantee
- Remote support resolves 85% of issues without onsite visits
- Certified standardized operating procedures for consistent service delivery
- 24/7 proactive network monitoring and security management
Associations and certifications
- CompTIA Managed Services trustmark
What people say
Very Flexible
Always Available
Prompt, Professional
Professional, Dependable
Friendly, Responsive
Services
Managed IT Services
Our managed IT services provide comprehensive technology support through proactive monitoring and maintenance. We offer 24/7 system oversight, patch management, and rapid response support to minimize downtime. Our Microsoft-certified engineers handle network security, server management, and application support while implementing vendor management solutions for telecommunications and office equipment providers.
Cloud Computing
We deliver scalable cloud computing solutions that reduce infrastructure costs while improving accessibility and security. Our services include cloud migration planning, Microsoft 365 implementation, hosted exchange services, and application optimization. We help businesses transition to secure SaaS platforms while maintaining compliance with industry-specific regulatory requirements through strategic cloud architecture design.
Network Security
Our multi-tiered network security approach includes managed firewall protection, intrusion detection systems, and device-level security monitoring. We conduct comprehensive vulnerability assessments and implement compliance-focused security programs for organizations subject to PCI-DSS, HIPAA, and SOX regulations. Our proactive threat detection systems operate continuously to protect against malware and unauthorized access attempts.
Disaster Recovery
We develop customized disaster recovery plans that ensure business continuity during technology failures. Our services include data backup management, system restoration protocols, and business continuity planning. We specialize in recovering data from various storage media and creating documented recovery processes that meet regulatory requirements for critical business operations.
Strategic IT Consulting
Our strategic IT consulting services help organizations align technology investments with business goals. We conduct technology assessments, develop implementation roadmaps, and provide CIO-level guidance for infrastructure upgrades. Our consultants assist with budget planning, ROI analysis, and creating technology frameworks that support long-term organizational growth and operational efficiency.
People
David 'Chip' Lawson
Pastor and Operations Director
Serves as Worship Ministry Elder at North Dallas Community Bible Fellowship. Has worked with 5K Technical Services since 2012 to develop IT infrastructure for church facilities while managing day-to-day technology operations.
Brad Kennedy
Church Administrator
Manages IT operations at MacArthur Blvd Baptist Church in Irving. Selected 5K Technical Services for their willingness to handle complex legacy systems and provide patient technical support for church technology needs.
Seth Wilkinson
Executive Director
Oversees technology operations at Operation Grace Avenue Methodist Church. Relies on 5K Technical Services as a critical partner for maintaining communication systems and security infrastructure essential to church operations.
Brad Weldon
Minister of Administration
Manages IT requirements at Prestoncrest Church of Christ in Dallas. Praises 5K Technical Services for prompt, professional service and consistent follow-up to ensure complete issue resolution.
Charles Dillon
Director of Workforce Readiness
Leads technology decision-making at Anthem Strong Families in Dallas. Depends on 5K Technical Services for reliable IT support despite limited personal technical expertise, trusting their professional guidance.
Questions
Do you offer proactive IT maintenance services?
Yes, our managed services include 24/7 monitoring, patch management, and proactive maintenance to prevent issues before they impact operations.
What IT services are included in your flat-fee plans?
Our plans cover system monitoring, antivirus management, backup management, network maintenance, and remote/on-site support for servers, PCs, and business applications.
Do you support businesses outside the DFW area?
We primarily serve the Dallas-Fort Worth Metroplex but can provide remote support services to businesses in other locations.
Can you help with cloud migration projects?
Yes, we offer cloud assessment, migration planning, and implementation services including Microsoft 365 and hosted exchange solutions.
What cybersecurity solutions do you provide?
We offer managed firewall protection, intrusion detection, web filtering, dark web monitoring, and compliance-focused security programs for PCI/HIPAA/SOX requirements.
Do you support legacy IT systems?
Yes, we support existing infrastructure while providing strategic guidance for technology modernization and replacement planning.
