Business Details
24 Years
experience
Emergency
services
Trusted Printer & Copier Solutions in Tampa
DEX Imaging has established itself as the nation's largest independent dealer of document imaging equipment through decades of dedicated service. Founded in 2002 with a vision to revolutionize office technology solutions, we combine unmatched buying power with localized support to deliver exceptional value. Our commitment to quality extends beyond hardware, encompassing comprehensive service agreements, proprietary document management software, and a unique profit-sharing model that ensures exceptional employee retention. We distinguish ourselves through our industry-leading 4-hour service guarantee, extensive multi-brand expertise, and a transformative community investment program that allocates one-third of profits to charitable initiatives.Our nationwide network of strategically positioned service centers and warehouses ensures rapid response times and immediate parts availability, while our certified DEXpert technicians maintain expertise across all major equipment manufacturers. This combination of scale, service excellence, and community focus enables us to deliver document infrastructure solutions that optimize business operations and support local development.
Services
Printer Sales
Copier Service
Managed Print Services
IT Support
Document Software
Details
- Year established: 2002
Highlights and features
- 4-hour service guarantee nationwide
- 1/3 of profits invested in community initiatives
- Technicians certified across all major equipment brands
- Nationwide service network with local warehouse support
- Proprietary document management software solutions
What people say
Professional and thorough service
First rate company
Knowledgeable technicians
Excellent support
Reliable maintenance
Services
Printer Sales
We offer comprehensive printer sales featuring top manufacturers like Konica Minolta, Kyocera, Canon, and Ricoh. Our independent dealership model ensures objective recommendations based on client needs rather than manufacturer constraints. With nationwide inventory availability and expert configuration services, we deliver optimized printing solutions that integrate seamlessly with existing workflows while maintaining competitive pricing through bulk purchasing advantages.
Copier Service
Our certified DEXpert technicians provide comprehensive copier maintenance and repair services with guaranteed 4-hour response times. Supporting all major brands through extensive cross-training programs, we ensure minimal downtime with pre-positioned parts inventories and 24/7 technical support access. Regular maintenance agreements help prevent equipment failures while optimizing performance and extending device lifecycles.
Managed Print Services
DEX Imaging's Managed Print Services optimize document workflows through customized solutions combining hardware, software, and support. Our PrintCounts program monitors usage patterns to eliminate waste while ensuring adequate supply levels. This comprehensive approach reduces total printing costs by up to 30% through strategic equipment placement, usage analytics, and automated replenishment systems.
IT Support
Through our DEXTEK division, we deliver IT infrastructure management including cybersecurity, cloud services, and network solutions. Our partnerships with leading technology providers enable integrated document security protocols and data protection measures. Remote monitoring systems proactively identify potential issues while our helpdesk provides immediate technical assistance for seamless business operations.
Document Software
Our proprietary INDEX software platform enhances document security and workflow efficiency through centralized management controls. This solution enables secure print release systems, document tracking capabilities, and integration with enterprise resource planning tools. Customizable to specific industry requirements, our software solutions improve information governance while streamlining document-intensive business processes.
People
Dan Doyle Jr.
Chief Executive Officer
Dan Doyle Jr. leads DEX Imaging with over 15 years of executive experience, following in the footsteps of his father who pioneered the mega-dealer imaging industry. He has successfully expanded the company's national footprint while maintaining its community-focused values.
Bill Wosilius
President of Technology Solutions
Bill Wosilius heads DEX Imaging's technology division, bringing extensive expertise in cybersecurity and managed IT services. His leadership has driven the successful integration of document security protocols and digital transformation initiatives across the company's service offerings.
Questions
What makes DEX Imaging different from other office equipment providers?
We combine nationwide buying power with local service capabilities, invest one-third of profits in community initiatives, and maintain a 4-hour service guarantee through our strategically located service centers.
Do you service all printer and copier brands?
Yes, our certified DEXpert technicians are trained on all major manufacturers' equipment, providing comprehensive support regardless of original purchase source.
What service guarantees do you offer?
We guarantee emergency service response within 4 hours during business hours, supported by our nationwide network of pre-positioned parts warehouses.
How does DEX Imaging support community development?
We allocate one-third of company profits to charitable causes, educational programs, and sports initiatives that benefit the communities where we operate.
Can you help reduce our printing costs?
Our Managed Print Services program typically reduces document costs by 30% through optimized equipment placement, usage analytics, and automated supply management systems.
Videos
