Business Details
43 Years
experience
Emergency
services
Trusted Damage Restoration Services in Rockville & Silver Spring, MD
SERVPRO Of Rockville & Silver Spring North of Rockville-Olney and SERVPRO Of Rockville & Silver Spring North of Silver Spring North have served Montgomery County, Maryland for over 41 years, establishing a reputation for excellence in emergency response and property restoration. Our team prioritizes customer satisfaction through 24/7 availability, certified expertise, and a commitment to restoring properties to pre-damage conditions. With IICRC-certified professionals and proprietary cleaning protocols, we handle water, fire, mold, and biohazard emergencies for residential and commercial clients.Our approach combines advanced training, cutting-edge equipment, and personalized service to minimize disruptions caused by disasters. As a locally owned franchise with a 4.9-star rating from 1,470 reviews, we maintain transparency in insurance coordination and emphasize proactive solutions like our SERVPRO Of Rockville & Silver Spring North Cleaned program for pandemic-era safety. Our leadership team, including owners Michelle and Jorge Gutierrez, continues to build on a legacy of community trust and operational excellence established since 1983.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Biohazard Cleanup
Document Restoration
Odor Removal
Construction
Specialty Cleaning
Details
- Year established: 1983
Highlights and features
- We have 41 years of local experience in Montgomery County, Maryland.
- Our team provides 24/7 emergency response for all disaster types.
- IICRC-certified professionals use industry-leading training and equipment.
- SERVPRO Of Rockville & Silver Spring North Cleaned program ensures pandemic-safe commercial cleaning standards.
- 4.9-star rating from 1,470 verified customer reviews demonstrates reliability.
Associations and certifications
- IICRC-certified professionals
- SERVPRO Of Rockville & Silver Spring North Certified: Cleaned
What people say
Excellent job
Quick response
Professional and efficient
Courteous and helpful
Saved me from bigger issues
Services
Water Damage
Emergency water extraction and structural drying for residential and commercial properties. Our IICRC-certified technicians use thermal imaging and industrial dehumidifiers to prevent secondary damage. Services include carpet removal, wall cavity drying, and mold prevention.
Fire Damage
Comprehensive fire and smoke damage restoration with soot removal, odor elimination, and structural repairs. We document damage for insurance claims and restore properties to pre-loss condition using HEPA filtration and antimicrobial treatments.
Mold Remediation
Professional mold inspection, containment, and remediation services for residential and commercial spaces. Our technicians use negative air pressure chambers and EPA-registered antimicrobials to eliminate mold at its source while preventing cross-contamination.
Storm Damage
24/7 response for storm-related emergencies including roof leaks, broken windows, and structural instability. Services include tarping, board-up, water extraction, and debris removal to protect properties from further damage after severe weather events.
Commercial Cleaning
SERVPRO Of Rockville & Silver Spring North Cleaned certified cleaning program for commercial spaces, including HVAC sanitization, carpet disinfection, and surface decontamination. Our pandemic-safe protocols use hospital-grade disinfectants to eliminate pathogens while maintaining operational continuity for businesses.
People
Michelle Gutierrez
Owner
With 18 years of leadership experience, Michelle Gutierrez co-owns SERVPRO Of Rockville & Silver Spring North of Rockville-Olney and Silver Spring North. She oversees operations and customer satisfaction initiatives while maintaining the franchise's 4.9-star rating through quality control and staff development.
Jorge Gutierrez
Owner
Jorge Gutierrez brings 10 years of hands-on restoration expertise to SERVPRO Of Rockville & Silver Spring North's management team. He focuses on technical training programs and equipment innovation to ensure rapid, effective disaster response for residential and commercial clients.
Questions
What types of emergencies does SERVPRO handle?
We respond to water damage, fire/smoke damage, mold remediation, storm damage, biohazard cleanup, and commercial cleaning needs 24/7.
How quickly can SERVPRO respond to emergencies?
Our teams typically arrive within 3 hours of initial contact, with some cases seeing response times under 1 hour during critical situations.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to document damage and manage claims processing for residential and commercial clients.
Are your technicians certified?
All staff maintain IICRC certifications in water damage restoration, fire damage restoration, and mold remediation through ongoing training programs.
What is SERVPRO Cleaned certification?
This proprietary program provides enhanced cleaning protocols using EPA-registered disinfectants to protect against viruses and pathogens in commercial spaces.
Do you offer services beyond emergency restoration?
Yes, we provide specialty cleaning, document restoration, odor removal, and construction services for complete property recovery.
