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Your Trusted Mental Health & Pastoral Counseling Partner in Charlotte
Sanctuary Counseling Group has provided mental health and pastoral counseling services in the greater Charlotte area and Western Piedmont of North Carolina for over 60 years. Our mission centers on holistic healing of mind, heart, and soul through professional counseling, psychotherapy, and evidence-based treatment modalities. With 17 satellite offices and a team of licensed clinicians trained in both mental health and theology, we serve individuals, couples, families, and congregations facing diverse challenges including anxiety, depression, trauma, and life transitions.

We maintain strict confidentiality standards aligned with AAPC, ACA, and NBCC ethical codes while offering fee-adjusted services through our Samaritan Scholarship Fund to ensure accessibility for all clients regardless of financial means.
Services
Individual Counseling Couples Therapy Family Counseling Music Therapy Workshops & Training
Highlights and features
  • We offer over 60 years of combined clinical and pastoral experience across 17 service locations
  • Our therapists hold dual training in mental health counseling and theological integration
  • We maintain strict HIPAA compliance and ethical standards through professional accreditation
  • Our Samaritan Scholarship Fund ensures counseling accessibility for all income levels
  • We provide specialized services for clergy, congregations, and faith-based organizations
Associations and certifications
  • Solihten Institute
Services
Individual Counseling
Our licensed therapists provide personalized mental health counseling for adults, adolescents, and children. We address anxiety, depression, trauma, and life transitions through evidence-based modalities like cognitive behavioral therapy and psychodynamic approaches. Sessions focus on developing coping strategies and improving emotional well-being while respecting each client's unique spiritual perspective.
Couples Therapy
Specialized counseling helps couples navigate communication challenges, infidelity recovery, and relationship transitions. Our clinicians use emotionally focused therapy and Gottman method techniques to strengthen connections and resolve conflicts. Sessions emphasize building trust, improving intimacy, and developing healthy relationship patterns for married or dating partners.
Family Counseling
We address family dynamics and intergenerational patterns through systemic therapy approaches. Services include parent-child conflict resolution, stepfamily integration, and crisis intervention for families facing major life changes. Our therapists employ structural family therapy and solution-focused techniques to improve communication and strengthen family relationships across all developmental stages.
Music Therapy
Board-certified music therapists use evidence-based interventions to address emotional and behavioral needs. This service combines clinical music techniques with traditional counseling to process trauma, manage anxiety, and enhance self-expression. Sessions incorporate improvisation, songwriting, and music listening to achieve therapeutic goals for clients of all ages.
Congregational Care
Our clergy specialists provide church leadership development and congregational support services. We offer conflict resolution, pastoral transition guidance, and staff development programs tailored to faith communities. Services include strategic planning, crisis intervention, and customized workshops addressing specific church needs while respecting denominational traditions.
People
Jay Cobb
Executive Director
Licensed Clinical Mental Health Counselor with over 20 years of experience in pastoral counseling and organizational leadership. Oversees clinical operations and strategic direction for Sanctuary Counseling Group's 17 service locations.
Elizabeth Hirata
Administrative Specialist
Manages day-to-day administrative operations and client services coordination at the Charlotte main office. Provides essential support for therapist scheduling and client intake processes.
Kate Welsh
Director of Operations & Development
Licensed Master Social Worker responsible for organizational development and operational strategy. Coordinates fundraising initiatives including the Samaritan Scholarship Fund and manages clinical staff resources across multiple service locations.
Questions
What counseling specialties do you offer?
We specialize in anxiety, depression, trauma, family conflict, grief, and spirituality-integrated therapy through individual and group sessions.
Do you accept clients without religious affiliations?
Yes, we welcome clients of all faith backgrounds and provide secular counseling options when requested.
How are your therapists qualified?
Our clinicians hold master's/doctoral degrees and state licenses in mental health counseling, marriage and family therapy, and clinical social work.
Are evening or weekend appointments available?
Therapists maintain individual schedules, but many offer flexible hours including evenings and Saturdays.
Can I receive counseling if I lack insurance?
Yes, we offer fee-adjusted services and scholarship funding through our Samaritan Scholarship Fund for uninsured clients.
Do you provide crisis intervention services?
We maintain partnerships with local crisis centers and provide referrals for immediate mental health emergencies.