Business Details
Trusted Healthcare Mailing & HIPAA-Compliant Data Solutions
MASS Communications has been a trusted partner in healthcare communication for over 25 years, specializing in secure, HIPAA-compliant print and mail solutions. Our commitment to precision and data integrity supports hospitals, insurers, and Medicare plans with time-sensitive campaigns, evolving from traditional print services to a dynamic, data-driven platform. We prioritize client needs through tailored services like data hygiene, fulfillment, and rapid turnaround solutions, ensuring compliance, accuracy, and on-time delivery for high-stakes healthcare communications. 
Services
Data Processing
Print & Mail Solutions
Fulfillment & Warehousing
EDDM Services
Database Management
Highlights and features
- We offer 25+ years of specialized expertise in healthcare mailing solutions.
- Our HIPAA-compliant workflows ensure secure handling of sensitive data.
- End-to-end encrypted processing protects Protected Health Information (PHI).
- Rapid turnaround: Letters printed and mailed within 48 hours.
- Customizable solutions for providers of all sizes, from clinics to health systems.
Services
Data Processing
Our data processing services ensure clean, targeted mailing lists through deduplication, NCOA processing, and secure list management. We optimize databases for accuracy, enabling precise healthcare outreach campaigns that meet compliance standards while reducing costs through postal presorting and automation.
Print & Mail Solutions
We deliver high-impact print campaigns including personalized letters, brochures, and multi-insert kits with HIPAA-compliant workflows. Our services cover design, printing, and postal preparation, ensuring secure, cost-effective mailings that maximize ROI for healthcare providers and insurers.
Fulfillment & Warehousing
Our fulfillment services manage catalog mailings, rebate redemptions, and sample distribution with in-house inventory control. We handle response tracking, data capture, and CRM integration to turn campaign responses into actionable insights while maintaining compliance and operational efficiency.
EDDM Services
As New England's premier EDDM provider, we offer turnkey solutions for neighborhood-targeted campaigns without address lists. Services include design, printing, USPS bundling, and delivery, leveraging cost-effective saturation coverage for businesses and healthcare organizations.
Database Management
We provide comprehensive database hygiene, including list acquisition, merging, and audit-ready versioning. Our systems ensure deliverability through CASS-certified address standardization and secure handling of EMR exports or third-party data for healthcare marketing campaigns.
Questions
What healthcare mailing services does MASS Communications offer?
We provide HIPAA-compliant print and mail solutions, including data processing, fulfillment, EDDM campaigns, and database management tailored for healthcare providers and insurers.
How does MASS Communications ensure HIPAA compliance?
Our systems, staff training, and workflows are designed for end-to-end encrypted processing, secure storage, and audit-ready documentation to protect sensitive healthcare data.
What is EDDM, and do you offer it?
EDDM (Every Door Direct Mail) allows cost-effective saturation mailings without individual addresses. We are New England's premier EDDM provider with USPS-compliant solutions.
Can you handle large-scale mail campaigns?
Yes, we manage campaigns from 500 to 500,000+ pieces with rapid turnaround, postal fee optimization, and secure response tracking for healthcare organizations.
How do you ensure data accuracy in mailings?
We use CASS/NCOA processing, deduplication, and secure list versioning to maintain clean, deliverable databases for all client campaigns.
