Business Details
27 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Tyler, TX
Benjamin Franklin Plumbing Tyler has served the Tyler community since 1999 with punctuality, expertise, and integrity. Our team of licensed plumbers combines over 50 years of collective experience to deliver reliable solutions for residential and commercial plumbing needs. We specialize in emergency repairs, installations, and preventive maintenance, ensuring 24/7 availability for urgent situations. Our commitment to customer satisfaction is reflected in our two-year service guarantee, drug-tested technicians, and rigorous adherence to cleanliness standards.Recognized with the Presidents Award for Customer Service, we prioritize transparent communication, upfront pricing, and eco-friendly practices like hydro jetting and biological drain cleaners. As a locally owned franchise within a national network, we maintain deep community ties while upholding industry-leading professionalism.
Services
Faucet Repair
Leak Detection
Water Heater Services
Drain Cleaning
Garbage Disposal
Sewer Repair
Plumbing Inspections
Water Filtration
Toilet Repair
Pipe Replacement
Details
- Year established: 1999
Highlights and features
- 24/7 emergency response with $5/minute late guarantee
- Licensed plumbers with 50+ years combined experience
- Two-year service guarantee on all repairs
- UWIN-endorsed plumbing specialists
- Eco-friendly drain cleaning technology
Associations and certifications
- UWIN
What people say
Prompt service
Very professional
Trustworthy technicians
Transparent pricing
24/7 availability
Services
Faucet Repair
Our certified technicians diagnose and repair all faucet types including kitchen, bathroom, shower, and outdoor fixtures. We replace worn washers, cartridges, and O-rings to eliminate drips that waste 11+ gallons daily. Offering same-day service with transparent pricing, we ensure water bill savings and prevent long-term damage from persistent leaks.
Leak Detection
Using advanced acoustic sensors and thermal imaging, we identify hidden leaks in pipes, water heaters, and slab foundations. Our non-invasive methods locate issues behind walls or under concrete, preventing structural damage and mold growth. Emergency response available 24/7 with immediate repair options to stop water waste.
Drain Cleaning
We clear residential and commercial drains using hydro jetting systems that blast away buildup with 4,000 PSI water streams. Our BioBen enzyme treatments dissolve organic matter safely, while camera inspections identify root intrusion or pipe damage. Guaranteed clearance for kitchen, bathroom, and sewer lines with preventive maintenance plans.
Water Heater Repair
Our plumbers service all gas and electric water heater brands, replacing faulty heating elements, thermostats, and pressure valves. We offer tankless conversions and energy-efficient replacements with same-day installation. Annual maintenance packages extend system lifespan and maintain optimal performance.
Garbage Disposal
We install, repair, and replace garbage disposals in single and double sink configurations. Our technicians address motor failures, clogs, and leaks while ensuring proper dishwasher connections. We recommend InSinkErator models and provide safety inspections to prevent electrical hazards.
People
John Crymes
General Manager
Master Plumber with 25+ years experience, holding Texas License #M19047. Specializes in complex leak detection and commercial plumbing systems. Recipient of the Presidents Award for Customer Service.
Jeff Crymes
Master Plumber
25-year plumbing veteran with expertise in residential installations and emergency repairs. Certified in trenchless pipe repair technology and water conservation systems.
Joey Plunkett
Service Manager
15-year plumbing professional managing daily operations and technician training. Focuses on customer satisfaction and service quality assurance.
Questions
What causes mineral buildup on faucets?
Hard water deposits form white residue. Soak fixtures in vinegar overnight or consult about water softening systems.
Why does my garbage disposal smell?
Food particles cause odors. Run ice cubes and citrus peels through the unit, or schedule professional cleaning.
How to fix a leaking faucet?
Replace worn washers or cartridges. Call us for same-day repairs to prevent water waste.
What indicates a slab leak?
Unexplained high water bills, warm flooring spots, or water meter movement when all fixtures are off.
How often should drains be cleaned?
Residential drains need annual cleaning; commercial systems require quarterly maintenance to prevent clogs.
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