Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Expert Garage Door Repair & Installation Services in Durham, NC
Founded in 2015, WeFixIt Garage Door & Gate has established itself as a trusted provider of comprehensive garage door solutions in North Carolina. Our team of highly trained technicians brings over 100 years of combined experience to every project, ensuring exceptional service quality across residential and commercial sectors. As a family-operated business, we prioritize personalized customer care, offering same-day service, 24/7 emergency support, and industry-leading 5-year warranties on parts and labor. Our commitment to excellence extends beyond repairs to include new door installations, box truck door maintenance, and automatic gate services. We maintain rigorous training programs for our full-time technicians, equip them with state-of-the-art tools, and emphasize transparent communication throughout every service interaction.Recognized as a Liberty Home Guard partner and maintaining 5-star ratings across major review platforms, we demonstrate our dedication through community initiatives like free services for veterans and participation in Durham's Living Wage Project. Our technical expertise covers all major garage door components including torsion springs, extension springs, and both chain drive and belt drive openers, with specialized knowledge in Chamberlain products and WiFi-enabled systems.
Services
Garage Door Repair
New Garage Doors
Commercial Garage Door Service
Box Truck Door Repair
Electric Gate Repair
Details
- Year established: 2015
Highlights and features
- 100+ years combined experience in garage door repair and installation
- Maintain 5-star ratings on Google, Home Advisor, and Yelp
- Offer 24/7 emergency service with no additional fees during regular hours
- Provide 5-year warranties on parts and labor for most services
- Specialize in both residential and commercial garage door systems
What people say
5-star rating
Quick response times
Expert technicians
Excellent warranties
Professional service
Services
Garage Door Repair
Our comprehensive garage door repair service addresses all common issues including broken springs, malfunctioning openers, and damaged panels. Technicians carry specialized tools and replacement parts for immediate repairs, with expertise in both torsion and extension spring systems. We provide detailed 12-point inspections and maintenance guidance to extend door longevity.
New Garage Doors
We offer complete garage door replacement services featuring modern designs and materials. Our process includes free estimates, personalized consultations for style and insulation choices, and professional installation with 5-year warranties. We handle all door types including custom orders and special-order models with expert guidance throughout selection.
Commercial Garage Door Service
Specialized commercial garage door solutions maintain business operations continuity. Our services include emergency repairs, preventive maintenance, and heavy-duty door replacements for industrial facilities. We work with major commercial clients, offering invoicing options and durable solutions for high-traffic commercial applications.
Box Truck Door Repair
Mobile repair service for box truck and trailer doors minimizes vehicle downtime. Our technicians handle spring replacements, panel repairs, and complete door restorations at your location. We maintain specialized equipment for commercial vehicle door systems and provide safety inspections to prevent future breakdowns.
Electric Gate Repair
Residential and commercial electric gate repair service ensures secure property access. We service automated gate systems including motor replacements, sensor calibration, and emergency manual operation restoration. Our technicians handle both residential driveway gates and large-scale commercial gate systems.
People
Danny
Senior Technician
With over 8 years of specialized garage door experience, Danny leads our technical team. He personally oversees complex repair projects and technician training programs, ensuring consistent service quality across all operations.
Jen
Business Development
Jen manages client relations and service quality assurance. Her background in customer service excellence helps maintain our 5-star ratings through continuous improvement of client communication processes.
Ben
Master Tech
As lead technician, Ben supervises all field operations. With 15+ years in garage systems, he specializes in commercial door installations and complex spring system replacements, mentoring junior technicians daily.
Brandi
Chief Operating Officer
Brandi oversees daily operations and service logistics. She manages scheduling efficiency and resource allocation to maintain our same-day service commitments across multiple service areas.
Kristina
Master Scheduler
Kristina coordinates technician deployment and customer communications. Her team ensures smooth service coordination through real-time updates and efficient job routing for optimal response times.
Questions
How quickly can you respond to emergency garage door repairs?
We provide 24/7 emergency service with technicians typically arriving within 2-4 hours of contact, depending on location.
Do you service commercial properties?
Yes, we serve businesses of all sizes with specialized commercial garage door repair, maintenance, and installation services.
What payment methods do you accept?
We accept cash, checks, credit cards, and offer online payment options through emailed invoices for customer convenience.
Do you offer military discounts?
Active military, veterans, and seniors receive a 10% discount on all services except full door replacements.
How often should garage door springs be maintained?
We recommend lubricating springs every six months and scheduling professional inspections annually for optimal performance.
What warranty coverage do you provide?
Most repairs and installations include a 5-year warranty covering both parts and labor for customer peace of mind.
