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Mission and Values
Pain Consultants of East Tennessee (PCET) was founded over 25 years ago with a bold vision: to emerge as the leading provider of holistic pain management in the region. Our multi-disciplinary team of experts believes in empowering patients with comprehensive care, tailored to their unique needs. Our values guide our actions:
- Compassion: We treat every patient with empathy, understanding, and personalized care.
- Collaboration: We seamlessly integrate various modalities like medication management, physical therapy, and minimally-invasive procedures for a holistic approach.
- Innovation: We embrace new technologies and advancements in pain management to deliver the most effective treatment options.
- Integrity: We maintain the highest ethical standards and prioritize patient safety in everything we do.
Our Services
Our diverse team of experienced professionals offers a comprehensive range of services to address the unique needs of each patient.
1. Medical Management & Therapy
- Medication management and prescription
- Physical therapy and rehabilitation
- Occupational therapy to restore function and improve mobility
- Minimally-invasive procedures performed in our state-of-the-art Surgery Center
2. Functional Rehab and Education
- Comprehensive exercise programs to restore function and prevent recurrence
- Education on pain management strategies and self-care techniques
- Personalized guidance on pain-safe techniques for daily activities
3. Behavioral Medicine & Support
- Individual and group therapy to address the psychological and emotional impact of pain
- Education on pain psychology and coping mechanisms
- Support groups and peer networks for mutual encouragement and empowerment
4. Minimally Invasive Procedures
- Advanced technologies for spine care, joint injection therapy, and pain relief procedures
- Highly skilled and experienced surgeons and pain management specialists
5. Charitable Initiatives
- Committed to community outreach and supporting pain-related research and patient advocacy initiatives
Treating and Managing Chronic Pain
Pain Consultants of East Tennessee takes a holistic approach to addressing the complex issue of chronic pain. We combine evidence-based treatments with a personalized and compassionate touch to empower patients to live better lives despite their pain.
Staff and Professionalism
The nurse practitioner received praise for being helpful and professional. However, some reviewers had negative experiences with doctors, citing unprofessional behavior such as walking out of the room while a patient was explaining their concerns.
Communication and Listening
Some reviewers felt that they were not listened to by their doctors, with one reviewer stating that they were gaslighted and dismissed. Another reviewer mentioned that their doctor did not explain alternatives to physical therapy.
Pain Management and Treatment
Reviewers had mixed experiences with pain management and treatment. Some reported improvement in pain tolerance, while others felt that they did not receive adequate help. One reviewer mentioned that they were not interested in pursuing certain treatments, such as botox.
Office Staff and Administration
Several reviewers had negative experiences with the office staff, citing difficulties in contacting them, scheduling appointments, and dealing with approvals. One reviewer praised the nursing staff but had issues with the office staff.
Facilities and Environment
Some reviewers praised the clinic's facilities and atmosphere, stating that they felt comfortable and safe.
Accessibility and Location
One reviewer mentioned that the clinic's location was inconvenient for them, citing long travel times and heavy traffic.
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