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Authorized Technical Service, LLC is a renowned appliance repair service provider in Tucson, Arizona, and Southern Arizona. With over 40 years of experience in the industry, we have established ourselves as a trusted and reliable partner for all your home appliance needs. Our team of factory-trained technicians is dedicated to providing exceptional customer service, ensuring that your appliances are repaired efficiently and effectively.
Our Story
Established in 1980, our mission has been to revolutionize the way appliance repair services are delivered. We have achieved this through our commitment to excellence, expertise, and customer satisfaction. Our journey began with a simple goal - to provide top-notch service that meets the highest standards of quality, reliability, and affordability. Today, we are proud to be the preferred appliance repair service provider in Tucson and Southern Arizona, serving thousands of satisfied customers.
Our Services
At Authorized Technical Service, we offer a comprehensive range of appliance repair services, including diagnosis, repair, and maintenance of major home appliances. Our technicians are factory-trained and authorized to work on most major brands, including Whirlpool, Maytag, KitchenAid, Jenn-Air, Viking, Frigidaire, Electrolux, Bosch, Gaggenau, Thermador, Fisher & Paykel, G.E., Hotpoint, Dacor, Speed Queen, and Amana. We service a wide range of appliances, including washers, dryers, refrigerators, ranges, built-in microwaves, dishwashers, vent hoods, downdrafts, ice makers, freezers, ovens, cooktops, and wine coolers.
Our Team
Our team is our greatest asset. Our technicians undergo rigorous training and background checks to ensure that they are knowledgeable, skilled, and trustworthy. Our office staff is dedicated to providing exceptional customer service, ensuring that your experience with us is seamless and stress-free. Meet our team of experts, including our owners, managers, technicians, and office staff, who are committed to delivering exceptional service every time.
Our Promise
At Authorized Technical Service, we promise to provide exceptional service, quality workmanship, and unparalleled customer service. We guarantee our work with a 90-day service call, labor, and factory parts warranty. We are committed to building long-term relationships with our customers, and we strive to exceed your expectations every time.
Excellent Service and Knowledgeable Technicians
The majority of reviews praise the excellent service and knowledgeable technicians at ATS. Many reviewers praised the technicians' professionalism, politeness, and expertise in diagnosing and fixing appliance issues. Leopoldo, in particular, received high praise for his excellent service, knowledge, and willingness to educate customers on how to use their appliances effectively.
Timely and Efficient Repairs
Many reviewers were impressed with the timely and efficient repairs provided by ATS. Technicians arrived on time, diagnosed the issues quickly, and made the necessary repairs. Some reviewers appreciated the technicians' ability to explain the problems and solutions in a clear and concise manner.
Positive Interactions with Technicians
Many reviewers praised the positive interactions they had with the technicians. Technicians were described as friendly, courteous, and respectful. Some reviewers appreciated the technicians' willingness to answer questions and provide tips on appliance maintenance.
Negative Experiences
However, a few reviewers had negative experiences with ATS. One reviewer complained about a technician's unprofessional behavior and lack of communication. Another reviewer was dissatisfied with the technician's inability to fix the issue and the company's poor customer service.
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