Business Details
46 Years
experience
Trusted Appliance Repair Services in Tucson, AZ
Founded in 1980, Authorized Technical Service has established itself as Tucson's premier appliance repair provider. As a veteran, woman, and family-owned business, we combine decades of technical expertise with deep community roots to deliver reliable solutions for residential and commercial clients. Our A+ Better Business Bureau rating reflects our commitment to quality service, supported by factory-trained technicians who undergo rigorous security checks. We prioritize customer satisfaction through transparent pricing, bilingual support, and a 90-day repair guarantee.Our team's average 15-year tenure demonstrates our dedication to maintaining industry-leading standards while adapting to evolving appliance technologies. By offering specialized repairs for dishwashers, ovens, refrigerators, and laundry equipment, we ensure homeowners maintain functional kitchens without unnecessary downtime. Our community-focused approach includes a 10% service discount for military personnel, first responders, and educators, reinforcing our commitment to local residents.
Services
Dishwasher Repairs
Oven Repairs
Refrigerator Repairs
Washer Repairs
Dryer Repairs
Microwave Repairs
Vent Hood Repairs
Trash Compactor Repairs
Smart Appliance Repairs
Range Repairs
Details
- Year established: 1980
Highlights and features
- A+ Better Business Bureau rating since 1980
- 10% service discount for military and first responders
- Bilingual service for diverse customer needs
- Factory-trained technicians with 15-year average tenure
- 90-day repair guarantee on all services
Associations and certifications
- Better Business Bureau
Services
Dishwasher Repairs
Our technicians diagnose and fix all dishwasher issues including pump failures, water leaks, and control board malfunctions. We use genuine parts and provide 90-day warranties. Our bilingual team ensures clear communication while restoring kitchen functionality with minimal disruption to daily routines.
Oven Repairs
We specialize in repairing heating element failures, thermostat issues, and gas ignition problems in ovens and ranges. Our certified technicians perform safety checks and component replacements to restore proper temperature control and ensure safe operation of cooking appliances.
Refrigerator Repairs
Our experts address compressor failures, ice maker malfunctions, and defrost system issues in refrigerators and freezers. We prioritize energy efficiency improvements while preventing water damage through seal replacements and drain unclogging services for optimal food preservation.
Washer Repairs
We resolve drum imbalances, water inlet valve failures, and pump malfunctions in washing machines. Our maintenance services include belt replacements and suspension system adjustments to extend appliance lifespan while minimizing household disruptions.
Dryer Repairs
Our technicians replace heating elements, clear vent blockages, and repair thermostat issues in dryers. We emphasize fire prevention through regular vent cleaning while ensuring efficient drying performance through component replacements and system diagnostics.
People
Brian Jarratt
Owner
Veteran and family business leader with over 40 years in appliance repair, emphasizing community service and technical excellence.
Celia Jarratt
Owner
Co-owner driving customer satisfaction initiatives and bilingual service expansion across Southeast Arizona communities.
Marty
Operations Manager
15-year veteran overseeing service coordination and technician training programs for consistent quality delivery.
Leopoldo
Service Manager
Experienced manager implementing repair protocols and quality control measures across all service operations.
Bob
Area Supervisor
Field supervisor ensuring timely service delivery and technical standards compliance in assigned service regions.
Questions
What areas do you service?
We serve Tucson, Maricopa, Casa Grande, and surrounding Southeast Arizona communities with appliance repair services.
Do you offer emergency repairs?
While we don't provide 24/7 emergency service, we prioritize urgent appliance issues with prompt scheduling during regular business hours.
Are your technicians certified?
All technicians undergo factory training and security checks, with average 15 years' experience in appliance repair.
Do you provide service warranties?
We offer a 90-day guarantee covering both parts and labor for all our appliance repair services.
What payment methods do you accept?
We accept major credit cards and cash payments at the time of service completion.
Do you repair smart appliances?
Yes, our technicians are trained to diagnose and repair modern smart appliances with connected features.
