Business Details
Affordable Customized IT Support Services
We are an I.T. company dedicated to providing knowledgeable and experienced services while maintaining competitive pricing for smaller businesses. Since our founding, we have achieved a balance between outstanding service and affordability, offering home services, business I.T. support, and telecommunications. In 2017, we expanded our services to include Telecom and Web Design & Marketing, maintaining our long-held practices while delivering the same approachable attitude our clients expect.Our team has worked together for over 19 years, growing alongside the business to provide exceptional services to local businesses. We pride ourselves on keeping technology simple and saving our clients as much as possible, with a focus on solving problems efficiently and maintaining a client-centric approach.
Services
Business IT Support
Telecom Services
Web Design & Marketing
Cloud Solutions
Computer Repair
Data Backup
Email Protection
Helpdesk Services
Network Installation
VoIP Phone Systems
Highlights and features
- We offer over 19 years of combined team experience in IT and telecom services.
- Our services are tailored to small and medium-sized businesses with competitive pricing.
- We provide proactive IT support to prevent issues before they arise.
- Our team delivers same-day or next-day onsite resolutions for urgent issues.
- We partner with Google and Microsoft for reliable email and file-sharing platforms.
Services
Business IT Support
Our Business IT Support services provide small to medium-sized businesses with a customizable IT help desk department. We offer proactive maintenance, remote and onsite troubleshooting, and network management to ensure minimal downtime. Our team partners with Google and Microsoft to deliver secure email and file-sharing solutions tailored to your business needs.
Telecom Services
We deliver scalable VoIP phone systems with unlimited local and long-distance calling across the U.S. and Canada. Our telecom services include remote management, 24/7 support, and seamless integration with Microsoft Teams. Businesses benefit from cost savings, enhanced call quality, and a 30-day money-back guarantee.
Web Design & Marketing
Our Web Design & Marketing services create responsive websites optimized for search engines and manage targeted campaigns to boost brand visibility. We implement SEO and SEM strategies while ensuring sites are modern, user-friendly, and aligned with client business goals.
Cloud Email Solutions
We offer secure cloud email hosting with platforms like Microsoft Exchange Online and Google Workspace. These solutions eliminate on-site servers, provide cross-device accessibility, and include encryption for data security. Businesses gain real-time collaboration tools and reduced IT maintenance costs.
Computer Repair
Our Computer Repair services address desktop and laptop issues, including screen replacements, virus removal, and hardware upgrades. We provide home network setup, data recovery, and parental control configuration, ensuring affordable solutions for both individuals and businesses.
People
Basem
Founder
Basem founded The Computer Guild with a passion for simplifying technology. He immigrated to the U.S., became a citizen, and built the company to offer straightforward repairs and IT solutions for small businesses.
Fady
Network Engineer
Fady joined The Computer Guild in 2006. He specializes in network engineering and enjoys problem-solving. In his free time, he plays games, reads, and spends time with friends.
Eric
Telecom Manager
Eric has been with The Computer Guild since 2009. As a Telecom Manager, he focuses on solving complex telecom challenges. He enjoys outdoor activities like hunting and off-roading.
Justin
Tech Leader
Justin joined in 2016 as a Tech and Telecom Leader. He excels at resolving technical issues and enjoys working with his girlfriend and dogs in his free time.
Mike
Tech
Mike joined in 2019. He values diverse perspectives and enjoys hobbies like gaming, music, and gardening. He contributes to both technical and creative projects at The Computer Guild.
Questions
What IT services do you offer for small businesses?
We provide helpdesk support, network management, cloud solutions, data backup, and VoIP phone systems tailored to small and medium-sized businesses.
Do you offer 24/7 telecom support?
Yes, we provide free unlimited 24/7 phone support for all telecom services with a 30-day money-back guarantee.
Can you help with website design and SEO?
We create responsive websites and manage SEO/SEM campaigns to improve online visibility and customer engagement.
What areas do you serve?
We primarily serve Kalamazoo, MI, and surrounding areas with both onsite and remote support options.
Do you offer computer repair for home users?
Yes, we provide affordable desktop, laptop, and network repairs for home users with pickup/delivery options.
How do your cloud email solutions work?
Our cloud email services use Microsoft and Google platforms for secure, accessible communication with real-time collaboration and encryption.
