We Guarantee the best buying experience. PERIOD!
We are a team of automotive enthusiasts with a passion for helping people find the perfect vehicle. We believe in transparency, honesty, and personalized service - ensuring you have a positive and enjoyable experience throughout the process.
Our Mission
- To make the car-buying experience accessible, stress-free, and enjoyable.
- To offer a diverse selection of high-quality pre-owned vehicles from trusted brands.
- To provide transparent pricing and clear information on each vehicle.
- To offer competitive financing options to fit your budget.
- To deliver exceptional customer service with personalized attention and guidance.
What Sets Us Apart
- Transparency: We disclose all vehicle history reports, repair records, and title status.
- Quality Selection: Each vehicle undergoes a rigorous inspection process and comes with a comprehensive warranty.
- Convenience: We offer flexible financing options and a seamless online pre-approval process.
- Expert Guidance: Our knowledgeable staff can assist you in finding the perfect vehicle to meet your needs and budget.
Our Values
- Integrity: We uphold the highest ethical standards and honest business practices.
- Customer Focus: Your needs and satisfaction are our top priority.
- Transparency: We believe in open communication and providing clear information.
- Community: We are committed to supporting local initiatives and contributing to the community.
Join us on our journey to finding you the perfect vehicle!
Service and Repairs
The customers who had issues with the service and repairs at Peters Auto Mall expressed frustration with the processes and outcomes. Dylan S. and Trevor E. reported problems with their cars, including coolant leaks and brake issues, which were not addressed properly. Jeffrey L. complained about being misled about the availability of a truck. Robert M. was unhappy with the condition of his brakes when he brought the car in for a brake job.
Purchase Experience
Some customers had a negative experience with the purchase process. Dylan S. felt pressured into buying a car, and Trevor E. was sold a car that turned out to be in poor condition. Chris M. experienced repeated issues with the approval process for a car loan, including being denied by the bank and needing to provide additional information.
Sales Representatives
A few customers had a positive experience with the sales representatives. Sidney W. and Ryan K. praised their salesperson, Abed Yassin, and Jamie, respectively, for being helpful and flexible. Juanita V. and her family were impressed with Jamie's service and her ability to communicate effectively with them in Spanish.
Warranty Issues
Marnita M. reported issues with the warranty company, GWC Warranty, which was recommended by Peters Auto Mall. The company was unable to resolve the issues, leaving Marnita M. without a car for almost a month.
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