Welcome to Downey Tire Pros, where we install peace of mind.
At Downey Tire Pros, we're committed to providing reliable, personalized auto care and tire services to the people of Indianola, IA. Founded in 1992 by Jarid Downey, we've built a reputation for outstanding customer service, knowledgeable staff, and affordable prices.
Our Commitment to Quality & Care
Our team of experienced technicians is ASE-certified and ready to tackle any automotive issue. We're passionate about delivering honest and transparent repairs, ensuring your peace of mind. Whether it's routine maintenance, unexpected repairs, or brand-new tires, we're your trusted partner.
Wide Range of Services
We offer a diverse array of services to keep your vehicle running smoothly, including:
- Tire Services: From tire sales and installations to repairs and rotations, we've got you covered.
- Mechanical Repairs: From oil changes and battery replacements to brake repairs and engine tune-ups, our technicians can handle it all.
- General Maintenance: We provide comprehensive vehicle inspections, oil changes, and scheduled maintenance services to keep your car running its best.
- Specialized Services: We also offer roadside assistance, farm and agricultural tire services, and A/C & heating repair.
More Than Just a Repair Shop
At Downey Tire Pros, we believe in building relationships with our customers. We take the time to understand your needs and provide personalized recommendations to keep you on the road. We also actively support the local community, proudly sponsoring and participating in various events.
Choose Downey Tire Pros for
- Experienced and certified technicians
- Wide range of services and tires
- Honest and upfront pricing
- Personalized customer care
- Strong commitment to the community
Schedule your appointment today and experience the Downey Tire Pros difference!
Overview of Customer Reviews
The reviews are a mix of positive and negative feedback, with some customers expressing their satisfaction with the service and others describing their disappointment.
Positive Experiences
Many customers have praised the business for their excellent service, friendly staff, and prompt attention to their needs. Some reviewers mentioned that the staff went above and beyond to help them, even providing mobile service and repairing tires on the spot. Others appreciated the honesty and transparency of the service managers and technicians.
Negative Experiences
On the other hand, some customers had negative experiences with the business, including poor communication, long wait times, and subpar work quality. One reviewer mentioned that their repairs were not done correctly, and they were charged for unnecessary work. Another reviewer was unhappy with the mobile service, as they never received a call back.
Service Quality
The reviews suggest that the service quality can be hit or miss. Some customers have had excellent experiences with knowledgeable and friendly technicians, while others have had issues with poor communication and subpar work quality.
Customer Service
The customer service received mixed reviews, with some customers praising the staff for being helpful and friendly, while others found them to be rude and unhelpful.
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