At Byrd Appliance Specialists, our mission is to provide high-quality service and repair of major household appliances. We pride ourselves on offering a 90-day warranty and strive to be available to take care of any issues within 24 hours. Our team of professionals is dedicated to bringing new life to old appliances and finding the best solution to your appliance issue. We believe in uncompromising quality and respect for our customers' hard-earned dollars.
Our Story
We are a local company focused on providing fast, friendly, and reliable services to the Shreveport and Bossier City area. Our team is committed to doing everything possible to bring older appliances back to life by either doing full maintenance on your current appliance or finding you a suitable replacement from our inventory, always with the best economic solution in mind.
Our Services
We offer a wide range of services, including in-home repair, refurbished appliances, and DIY resources. Our in-home repair service covers all major household appliances, including washers, dryers, refrigerators, stoves, dishwashers, ice makers, and disposals. We have a simple pricing structure, with a flat $95 assessment fee that goes towards the cost of repair if you choose to have the work performed. All our repairs come with a 90-day warranty, and we strive to complete most repairs on the first visit or within 3 business days if additional parts need to be ordered.
Refurbished Appliances
We also offer a limited selection of high-quality refurbished appliances, which come with a 90-day warranty. Our refurbished appliances are thoroughly inspected and tested to ensure they meet our high standards. We deliver, install, and accept trade-ins, making it easy to get the appliances you need.
DIY Resources
For those who prefer to take matters into their own hands, we offer a range of DIY resources, including videos and tutorials on how to diagnose and fix common appliance issues. Our DIY resources are designed to be easy to follow and understand, even for those who are not familiar with appliance repair.
Positive Experiences
Many customers had positive experiences with Byrd Appliance Specialists, praising the professionalism, expertise, and promptness of the technicians. Tim, in particular, received multiple mentions for his excellent service, friendliness, and ability to diagnose and fix issues quickly. Other technicians, such as Hunter, Paul, and John, also received praise for their work. Customers appreciated the prompt response times, reasonable prices, and overall quality of service.
Negative Experiences
However, some customers had negative experiences with Byrd Appliance Specialists. Two customers, Bryan and Yazzy Collier, had issues with the company's billing and repair process. They claimed that the company did not fix their dishwasher despite charging them for the repair, and then sent the bill to collections without resolving the issue. Sonny Garcia was dissatisfied with the technician's explanation of the repair process, and Jesse Hathaway was unhappy with the company's refusal to wear masks during a service call, citing concerns about his pregnant wife's immune system.
Mixed Reviews
Rene Miller had a mixed experience, stating that the technician did not do anything they didn't already know and talked them out of fixing their appliance. Sonny Garcia, on the other hand, appreciated the technician's knowledge but felt that they didn't explain the process well.
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