Your Boating Experience Starts Here.
A Family Tradition of Quality Marine Sales and Service
Crystal River Marine proudly stands as a trusted name in the Crystal River community, serving boat lovers for over six decades. Founded in 1952 as Crystal Outboard, the dealership evolved into Crystal River Marine in the 1970s, becoming the first Proline boat dealer in the area. Throughout our rich history, we've built a reputation for providing exceptional customer service, offering a diverse selection of boats and engines, and performing reliable repairs.
Experienced Professionals at Your Service
Our team of dedicated professionals boasts extensive knowledge and expertise in all aspects of boating. With each member possessing extensive training and certifications, you can rest assured that your needs are in capable hands. We take pride in offering personalized attention, clear communication, and efficient service to ensure a seamless and enjoyable experience.
Extensive Inventory for Every boater
Our expansive inventory caters to diverse boating preferences and styles. Whether you seek a high-performance extreme boat, a spacious pontoon, or a sleek, agile skiff, we have a wide range of renowned brands to explore. Additionally, we offer a diverse selection of outboards from trusted manufacturers like Honda, Yamaha, and Suzuki, ensuring optimal performance and value.
Dedicated to Customer Satisfaction
At Crystal River Marine, customer satisfaction is our ultimate goal. We strive to provide:
- Personalized consultation to help you find the perfect boat or engine
- Competitive pricing and financing options
- Comprehensive and efficient repairs and maintenance
- Genuine parts and accessories
- Friendly and attentive customer service
Join the Crystal River Marine Family
Whether you're a seasoned boater or just starting your aquatic journey, Crystal River Marine is here to support you every step of the way. Contact us today and let our experienced team guide you towards the perfect boat and all the necessary equipment for your aquatic adventures!
Quality of Services
The reviews at Crystal River Marine reveal mixed experiences. Some customers have praised the company for providing good services, while others have expressed frustration and disappointment.
Glass Work and Boat Polish
Mike Holiday, a customer who gave the company 1-star, reported that they were unable to complete the glass work and boat polish despite repeated requests. After a two-year wait, they were offered a refund of $125, which was not satisfactory.
Sales and Customer Service
Patricia Arduengo and Tony Alfonso, both 5-star reviewers, praised the sales associates at Crystal River Marine for their helpfulness and expertise. Tony Alfonso particularly commended the custom work done on his boat by Allisha, a staff member.
Warranty Issues
Kathy LaDuke, a customer who gave the company 1-star, experienced issues with the warranty service. Her husband and she reported numerous flaws in the gel coat of their new boat, which was not addressed by the service manager.
Boat Purchases
Robert Gee, a 4-star reviewer, had a mixed experience with Xtreme boats, a brand sold by Crystal River Marine. He praised the boat's welds and size but reported issues with the throttle, launching, and porpoising.
Pontoon Purchase
Steve Labelle, a 5-star reviewer, praised Dave, a sales representative, for his knowledge and helpfulness in purchasing a Tahoe pontoon.
General Feedback
Bruce Newman, a 5-star reviewer, complimented the company on its friendly and helpful staff, citing Rich, a mechanic, as an example of excellent service.
Summary of Reviews
The reviews highlight the need for improvement in the company's warranty service and the quality of its boats. While some customers have had positive experiences, others have expressed frustration with communication and the completion of work.
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