Your Local Tow & Roadside Assistance Provider
Welcome to Roc Auto Repair & Towing, your premier provider of auto repair and towing services in Fremont, California. We are proud to be a 100% locally owned and operated business, dedicated to providing top-notch services to our community.
Our Story
At Roc Auto Repair & Towing, we understand that life can be unpredictable, and sometimes unexpected situations arise. That's why we are committed to providing fast and reliable 24/7 emergency towing services, road assistance, and auto repair solutions. Our team of licensed technicians and mechanics are dedicated to providing quality workmanship and exceptional customer service. Our mission is to be your trusted partner in the event of a car emergency or routine maintenance needs.
Services
At Roc Auto Repair & Towing, we offer a comprehensive range of services to cater to your automotive needs. Our services include:
Auto Repair Services
- Oil changes and routine maintenance
- Brake services and repair
- Car diagnosis and repair
- Auto body solutions and customization services
- Lock smith services
- Car repair for luxury and exotic vehicles
Towing Services
- 24/7 roadside assistance
- Heavy-duty towing
- Flatbed towing
- Out-of-gas refuel
- Dead battery jump start
- Tire change and repair
- Luxury and exotic vehicle towing
- Accident removal and maintenance
Why Choose Us
At Roc Auto Repair & Towing, we pride ourselves on our commitment to excellence, quality, and customer satisfaction. Our team is dedicated to providing prompt and reliable services, ensuring that you are back on the road in no time. We understand the importance of trust and reliability, which is why we provide transparent pricing, upfront estimates, and guaranteed services.
Contact Us
If you are looking for a reliable auto repair or towing service provider in Fremont, CA, look no further than Roc Auto Repair & Towing. Our team is dedicated to providing exceptional service, quality workmanship, and exceptional customer satisfaction. Contact us to learn more about our services and how we can assist you.
Disappointing Experiences
Several reviewers had negative encounters with this company, citing frustrations with their customer service. Katherine H. was hung up on after being transferred to the wrong department, while Norris A. was promised a technician would arrive within 30 minutes but was eventually told it would take several hours to cancel the towing service. Norris A. was also charged an unexpected fee of $49.99. Hevercito R. was quoted a lower price for a jump start service but was charged significantly more. Citra Y. had to wait over two hours for a tow truck to arrive, only to be charged $138 for a 3-mile tow.
Positive Experiences
On the other hand, several reviewers had positive interactions with the company. Ken N. has been a customer for 10 years and has always received good service, with dispatchers being able to recommend only necessary repairs. Hank R. had a smooth towing experience with a friendly dispatcher and helpful driver Ben. Nichole V. had a pleasant experience with Ben, who helped her when she lost her car key and even trusted her to pay over the phone later. Kayla C. and Nitin N. also had positive experiences with quick and courteous service.
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