At Empire Cleaners, we strive to make your dry cleaning and laundry experience as convenient as possible. Our expert dry cleaners use a blend of modern, green cleaning technologies and old-world craftsmanship to ensure that your dry cleaning and laundry is returned in pristine condition. We currently service a number of Sonoma County's top hotel resorts, government entities, and hospitals while also accommodating small businesses and residences throughout the area.
Our Services
We offer a wide range of services to cater to all your dry cleaning and laundry needs. Our services include alterations, wash-dry-fold, delivery laundry service, leather cleaning, wedding gown cleaning and preservation, and comforter and linen service. We clean and sanitize pillows, sheets, comforters, and feather beds of all sizes. Pickup and delivery are available from your home or workplace for your convenience. Our Wash and Fold Service includes Free Delivery, an option for Organic Soap for Sensitive Skins, and the option to be a weekly or as needed delivery schedule.
Wedding Gown Preservation
Our experts will return your wedding or christening gown to pristine condition and preserve it for generations to come. We understand the sentimental value of these gowns and take utmost care to ensure they are preserved in the best possible way.
Laundry Delivery Service
Our quick and convenient laundry delivery service is designed to make your life easier. Simply request a pickup, and we'll take care of the rest. Your order will be freshly washed, dried, and folded/dry cleaned and pressed when we deliver it back to you within 48 hours - anywhere in Santa Rosa.
Tailoring and Alterations
From suits to dresses, and from big fixes to small ones, our expert tailors can do it all. We offer on-site alterations, ensuring that your garments fit perfectly and look their best.
How to Get Started
Getting started with our convenient dry cleaning pickup and delivery is easy. Simply request a pickup on our website or by texting (707) 902-WASH (9274), schedule a pickup date and time, sign up only necessary on your first time, and set your delivery preference. We'll take care of the rest, ensuring your items are freshly washed, dried, and folded/dry cleaned and pressed when we deliver them back to you within 48 hours - anywhere in Santa Rosa.
Outstanding Customer Service
The majority of reviewers praised the exceptional customer service provided by Empire Cleaners. Many reviewers mentioned the owner, Sami, and his family, who went above and beyond to ensure customers' satisfaction. They were commended for their friendly, helpful, and knowledgeable staff, who took the time to explain the cleaning process and offered personalized service.
Quality of Work
Reviewers were extremely satisfied with the quality of work provided by Empire Cleaners. They praised the attention to detail, the ability to remove tough stains, and the care taken with delicate fabrics. Many reviewers mentioned that their clothes looked like new after being cleaned, and they appreciated the neat folding and packaging.
Reliability and Convenience
Empire Cleaners was also praised for their reliability and convenience. Reviewers appreciated the quick turnaround time, the ease of drop-off and pick-up, and the option for delivery. The online ordering system and website were also commended for being user-friendly.
Negative Experiences
However, two reviewers had negative experiences with Empire Cleaners. One reviewer had an issue with a smell in their cleaned item and was berated by the owner when they called to report the issue. The other reviewer had a disastrous experience with custom curtains that were shrunk and damaged, and the owner refused to refund or fix the issue.
Be the first to review Empire Cleaners.
Write a Review
