At Research Pest Control, we're dedicated to providing top-notch pest control services to residential and commercial properties in the Austin area. With a rich history dating back to 1969, we've built a reputation for excellence in termite services, wildlife control, and general pest control.
Our Story
What started as Modern Pest Control in 1969 evolved into Research Pest Control in 1980, with the same ownership and commitment to quality service. Today, we're proud to be a trusted name in the pest control industry, servicing cities like Austin, Cedar Park, Lago Vista, Leander, and many more in the surrounding areas.
Our Mission
Our mission is to provide effective, environmentally responsible pest control solutions that protect people, property, and the environment. We're committed to staying up-to-date with the latest technologies and techniques to ensure our customers receive the best possible service.
Our Services
We offer a range of services designed to tackle various pest control needs. Our team of experts is trained to handle:
- General Pest Control: We treat most pest problems by applying a water-based chemical spray inside and outside of a structure.
- Termite Services: We understand the devastating effects of termite damage and offer comprehensive termite services to protect your home or business.
- Wildlife Control: Our team performs exclusions to keep rodents out of structures, ensuring your property remains safe and secure.
Why Choose Us
At Research Pest Control, we pride ourselves on our:
- Professionalism: Our technicians are licensed, insured, and highly trained to provide excellent service.
- Attention to Detail: We take the time to understand your unique pest control needs and develop personalized solutions.
- Customer-Centric Approach: We prioritize customer satisfaction, ensuring you receive exceptional service and support.
- State-of-the-Art Technology: We invest in the latest tools and software to enhance your experience and provide real-time updates.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, professionalism, and dedication to solving their pest control problems. Check out our testimonials to see what they have to say about working with us.
Summary of Reviews
Customer Service
The reviewers praise the company's customer service, describing the staff as professional, kind, and friendly. Many reviewers mention specific technicians who went above and beyond to ensure their satisfaction.
Technician Quality
The technicians are described as knowledgeable, thorough, and efficient in their work. They take the time to educate customers on pest control and prevention, and some even provide additional advice on unrelated topics.
Effectiveness
The pest control services are reported to be effective, with many reviewers stating that they have not seen any pests after treatment. The company's ability to remove unwanted wildlife, such as raccoons, is also highlighted.
Positive Experiences
Many reviewers express their satisfaction with the company, stating that they have been using the service for years and have always been happy with the results. Some reviewers also appreciate the company's reliability and integrity.
Negative Experiences
Some reviewers express dissatisfaction with the company, citing issues with scheduling, communication, and the effectiveness of the treatments. One reviewer reports a negative experience with a driver, while another is unhappy with the company's response to a missed appointment.
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