Business Details
50+ Years
experience
Emergency
services
Trusted Funeral & Cremation Services in Ontario, NY
Murphy Funeral & Cremation Chapels has served families in Wayne County and the Finger Lakes region since the late 19th century, with formal establishment in 1946. Our three locations in Ontario, Palmyra, and Macedon, NY, reflect decades of combined experience in providing compassionate funeral and cremation services. We prioritize personalized planning, offering traditional and modern ceremonies tailored to individual needs while maintaining a commitment to community service. Our team of licensed funeral directors brings specialized expertise in veterans' benefits, grief support, and memorial customization.As a locally-owned business, we emphasize transparency in pricing, 24/7 availability, and ethical service delivery. Our facilities feature accessible designs and customizable spaces for visitations, funerals, and memorials. We maintain industry leadership through membership in professional associations and continuous adaptation to family needs while honoring time-honored traditions.
Services
Funeral Service
Cremation Service
Burial Arrangements
Memorial Planning
Pre-Planning
Veterans Benefits
Grief Support
Casket Selection
Monument Design
Cremation Urns
Details
- Year established: 1946
Highlights and features
- We offer 24/7 service with immediate availability for urgent needs
- Our team provides personalized pre-planning consultations for future arrangements
- We guarantee transparent pricing with no hidden fees
- Our veterans' specialists coordinate military honors and benefit applications
- We provide year-long daily grief support emails to bereaved families
What people say
Compassionate heart
Caring ways
Attention to detail
Great blessing
Professional yet caring
Services
Funeral Service
We coordinate traditional funeral services with customizable visitations, viewings, and ceremonies. Our directors handle all logistics including facility preparation, clergy coordination, and transportation. Families receive comprehensive guidance on service personalization options while maintaining cultural and religious traditions. Our 3-location network accommodates services ranging from intimate gatherings to large community memorials.
Cremation Service
Our cremation specialists provide options for memorial services before or after cremation. We offer direct cremation packages and full-service memorial combinations. Facilities include dedicated chapels for gatherings, with options to personalize ceremonies through multimedia tributes and keepsake distribution for attendees.
Veterans Benefits
We specialize in veterans' funeral benefits coordination, including DD-214 documentation processing. Services include military honor guard coordination, flag presentation, and headstone procurement. Our veterans plan packages provide discounts on standard services while ensuring proper recognition of service members' contributions.
Pre-Planning
Our pre-planning consultants help document future wishes through legally binding arrangements. We provide cost-estimating tools and flexible payment options. The process ensures personal preferences are honored while relieving family decision-making burdens during difficult times through documented service selections and financial planning.
Grief Support
We offer year-long daily grief support emails and community resource referrals. Our staff provides post-service follow-up and connects families with specialized counseling services. The program continues support beyond immediate arrangements, recognizing ongoing emotional needs following loss.
People
Wayne T. Brophy
Owner/Funeral Director
Licensed funeral director with 35+ years experience. Graduate of Simmons Institute of Funeral Service and Utica College. Active in local community organizations and funeral service associations. Oversees operations across all three locations.
Eric Van Zeilen
Owner/Funeral Director
Licensed since 2008 with Funeral Service Celebrant designation. Graduate of LeMoyne College and Simmons Institute. Manages Palmyra location and serves on community center board. Specializes in personalized service coordination.
Questions
What funeral service options do you offer?
We provide traditional funerals, cremation services, graveside ceremonies, and memorial services. Options include visitations, viewings, and customized tributes at our three locations or approved off-site venues.
Do you offer pre-planning services?
Yes, we offer comprehensive pre-planning consultations to document future wishes. Our directors help create legally binding arrangements with flexible payment options for all service types.
What veterans' benefits do you coordinate?
We process DD-214 documentation, coordinate military honors, and apply for veterans' headstones. Our special pricing packages include discounts on services and merchandise for honorably discharged veterans.
Are your prices transparent?
Yes, we publish our General Price List online. All service packages show clear pricing with no hidden fees. We provide itemized cost breakdowns for customized arrangements.
Do you provide 24/7 service?
Yes, we operate 24 hours a day, 365 days a year. Our directors are always available to respond immediately for urgent needs at any of our three locations.
What grief support resources exist?
We offer year-long daily grief support emails, community resource referrals, and post-service follow-up. Our program continues support beyond immediate arrangements through personalized communication.
