Transforming Your Future Brick By Brick
A Legacy of Two Decades Serving the Jacksonville Community
Open Road Bicycles has been a cornerstone of the Jacksonville cycling community since 1993. Founded on a passion for all things cycling, we've grown into a trusted resource for riders of all ages and abilities.
Passionate Professionals at Your Service
Our team consists of passionate cyclists with extensive knowledge and experience in every aspect of cycling. From outfitting new riders to guiding seasoned cyclists on epic adventures, we're here to provide personalized and professional guidance.
Dedicated to Providing Excellence
Our commitment to excellence extends beyond just selling bikes. We offer:
- Expert Bike Service & Repair: From tune-ups to complete overhauls, our certified technicians can handle all your cycling needs.
- Comprehensive Bike Rentals: Explore Jacksonville with our diverse fleet of rental bikes, perfect for leisure rides or sightseeing.
- Personalized Bike Fittings: Get customized advice on choosing the right bike and gear for your individual needs and goals.
Empowering Every Rider
Whether you're seeking a casual cruiser or a high-performance road racer, we provide a welcoming and supportive environment for cyclists of all levels. We offer:
- Expert advice on choosing the right bike and gear
- Regular cycling workshops and clinics
- A vibrant and active online community
More Than Just Bikes
We believe cycling is more than just a hobby, it's a way of life. That's why we offer:
- A wide selection of cycling-inspired clothing and accessories
- Repair and maintenance tips and tutorials
- Local riding suggestions and club information
Join the Open Road Bicycles Family
We invite you to visit our store and experience the Open Road Bicycles difference. Our friendly and passionate staff is ready to help you find the perfect bike, get the right gear, and embark on your next cycling adventure.
Excellent Customer Service and Overall Experience
Customers rave about the excellent customer service, friendly and knowledgeable staff, and fast service at Open Road Bicycles. Many reviewers praised the staff's helpfulness, answering questions, and providing estimates of cost and turn-around time. The stores are described as clean and well-organized, with a wide selection of bikes and accessories on display.
Knowledgeable and Trustworthy Staff
Reviewers mentioned specific staff members, such as Robby, Jeff, and Josh, who went above and beyond to assist with bike repairs, tune-ups, and sales. The staff is described as patient, trusting, and professional, making customers feel comfortable and valued.
Efficient and Reliable Repairs
Customers appreciated the quick turn-around time for repairs, with some mentioning that they were in and out in minutes. The staff is praised for their efficiency and reliability in getting bikes back on the road quickly.
Exceptional Sales Experience
Reviewers praised the sales experience, with staff members taking the time to help with bike selection, customization, and fitting. The prices are described as competitive, and the selection of bikes is varied and spot on.
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