Business Details
40 Years
experience
Your Trusted Insurance Partner in Hemet, CA
As a dedicated insurance agency with nearly four decades of experience, we have served the Hemet community since 1986 as one of the first women-appointed State Farm agents in the region. Our commitment to personalized service focuses on helping clients protect what matters most through comprehensive insurance solutions. With deep roots in the San Jacinto Valley and a newly relocated downtown Hemet office in a historic 1952 Craftsman home, we combine local expertise with modern accessibility.Our team prioritizes customer well-being, offering tailored guidance on insurance and financial products while maintaining active community involvement. We pride ourselves on delivering five-star service through knowledgeable professionals who value the trust placed in us by our clients.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Health Insurance
Pet Insurance
Boat Insurance
Condo Insurance
Renters Insurance
Recreational Vehicles Insurance
Details
- Year established: 1986
Highlights and features
- We offer 40 years of local insurance expertise and community knowledge
- Our personalized service focuses on protecting what matters most to you
- We provide five-star service through experienced, knowledgeable professionals
- Our team maintains active community involvement and local market understanding
- We combine traditional values with modern insurance solutions
What people say
Super helpful and welcoming
Quick assistance with payments
Alma is such an asset
Went above and beyond
Great customer service
Services
Auto Insurance
We provide comprehensive auto insurance solutions protecting drivers in Hemet and surrounding areas. Our policies cover vehicle damage, liability, and personal injury, with customizable options for collision coverage, roadside assistance, and safe driving discounts. With local expertise since 1986, we help clients navigate insurance needs while offering competitive rates and personalized service.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against damage, theft, and liability claims. Covering homes, condos, and rental properties, we offer customizable policies with options for flood, earthquake, and personal property coverage. Our local agents provide expert guidance on protecting your most valuable asset while ensuring compliance with California insurance requirements.
Life Insurance
We offer term and whole life insurance solutions to protect families and businesses. Our policies provide financial security for loved ones, with options for permanent coverage, cash value accumulation, and flexible payment plans. With personalized consultations, we help clients choose appropriate coverage amounts and policy structures based on individual needs and future planning goals.
Business Insurance
Our business insurance solutions protect local enterprises with customized policies covering property damage, liability, and business interruption. We serve diverse industries in Hemet and the San Jacinto Valley, offering package policies that combine multiple coverages. Our agents provide risk assessments and tailored solutions to help businesses protect their assets and maintain continuity during unexpected events.
Pet Insurance
We provide pet insurance plans covering veterinary expenses for accidents, illnesses, and routine care. Our policies help pet owners manage unexpected medical costs while ensuring quality care for their animals. With flexible coverage options and reimbursement plans, we help Hemet residents protect their pets while offering guidance on preventive care and emergency preparedness.
People
Valerie Tichy-Drummer
Insurance Agent
With nearly 40 years of experience since 1986, Valerie is one of the first women-appointed State Farm agents in the region. She combines deep local knowledge with personalized service, having served the San Jacinto Valley community from her newly relocated downtown Hemet office in a historic 1952 Craftsman home.
Heather Martinez
Office Representative
As an experienced office representative with license #0K33906, Heather provides essential support to the insurance team. She assists clients with policy management, claims processing, and administrative tasks while maintaining professional service standards that contribute to the agency's 4.9/5 Google rating.
Alma Orosco
Customer Service Representative
Alma delivers exceptional customer service as a licensed representative (#4327755). Known for her responsiveness and thoroughness, she handles client requests with accuracy and speed, contributing to the agency's reputation for reliable service. Her dedication to customer satisfaction has earned multiple positive client testimonials.
Rebecca Baker
Insurance Account Representative
Rebecca provides expert insurance account management with license #4222578. She specializes in helping clients understand policy details, making coverage recommendations, and ensuring proper documentation. Her professional approach and attention to detail have resulted in numerous client commendations for exceptional service.
Rubi Sarenana
Customer Service Specialist
Rubi delivers outstanding customer service with a focus on policy assistance and claims support. Recognized by multiple clients for going above and beyond, she ensures clients receive comprehensive guidance while maintaining the agency's high service standards that contribute to its 4.9/5 average rating.
Questions
What types of insurance do you offer?
We offer auto, homeowners, business, life, health, pet, boat, condo, renters, and recreational vehicle insurance, along with annuities and banking products.
How can I get a personalized insurance quote?
Contact us at (951) 658-2288 or visit our Hemet office to speak with an agent who will assess your needs and create a customized insurance plan.
What are your office hours?
Our office is open Monday-Friday 9:00am-5:00pm, with after-hours and Saturday appointments available upon request.
Do you handle insurance claims?
Yes, we assist with claim filing and processing for all policies we issue, providing guidance throughout the entire claims process.
Are you licensed to operate in California?
Yes, our agents hold valid California insurance licenses including #0K33906, #4327755, and #4222578 for different insurance specialties.
How do you help with policy changes?
We assist with policy modifications in person, by phone at (951) 658-2288, or through State Farm's toll-free line at (855) 733-7333.
