Business Details
Your Trusted Jewelry Store in Greeneville, TN
Mountain Song Jewelers was founded over a decade ago by Jonita and Rob Sherman, who began their journey at a kitchen table before establishing a full-service jewelry store in Greeneville, TN. Our team combines old-fashioned friendly service with cutting-edge technology, offering in-house repairs, custom designs, and a diverse collection of antique, estate, and vintage jewelry. We pride ourselves on personalized customer experiences, whether clients visit our storefront or engage with us online across the United States. Our expertise spans 3D design, casting, and meticulous jewelry restoration, ensuring every piece reflects timeless elegance. We prioritize transparency, ethical practices, and fostering lasting relationships with our clientele.Our commitment to quality is matched by our dedication to innovation, from state-of-the-art methods to ancient craftsmanship techniques. We serve a nationwide clientele, offering both physical and virtual consultations for custom creations. Our teams extensive experience, including decades in jewelry repair and online operations, ensures seamless service for every customer. We believe in celebrating lifes moments through meaningful jewelry, backed by exceptional service and a passion for excellence. Our growth has been steady and intentional, focusing on maintaining our core values while adapting to modern demands.
Services
Custom Jewelry Design
Jewelry Repairs
Antique & Estate Jewelry
Bridal Engagement Rings
Online Jewelry Sales
3D Design Services
Heirloom Restoration
Vintage Collection Curation
Watch Repair Services
Silver Collection Sales
Highlights and features
- We offer over 35 years of combined jewelry repair expertise.
- Our in-house custom design process involves clients every step of the way.
- We combine state-of-the-art technology with traditional craftsmanship techniques.
- Our team provides personalized service for both local and online customers.
- We maintain a nationwide network of satisfied clients through transparent practices.
What people say
Kind and great to work with
Look brand new again
Exceptional customer service
Breathtaking one of a kind pieces
Seamless selling process
Services
Custom Jewelry Design
We create personalized jewelry using 3D design and traditional techniques. Clients collaborate throughout the process, whether local or remote. Our artisans transform ideas into unique, wearable art with precision and care.
Jewelry Repairs
Our experts handle all repair needs, from simple fixes to complex restorations. We use advanced tools and decades of experience to revive heirlooms and everyday pieces. Every repair maintains the original integrity while ensuring durability.
Antique & Estate Jewelry
We curate exceptional antique and estate pieces with historical significance. Each item undergoes meticulous inspection to guarantee authenticity and quality. Our collection offers timeless designs for collectors and modern wearers alike.
Bridal Engagement Rings
Our bridal collection features handcrafted engagement rings and wedding bands. We specialize in custom designs that reflect personal love stories. Every piece combines romantic aesthetics with enduring craftsmanship for lifelong celebrations.
Online Jewelry Sales
We provide secure online shopping with detailed product descriptions and images. Customers receive personalized support through virtual consultations. Our digital platform ensures seamless purchases for nationwide clients seeking quality jewelry.
People
Jonita Sherman
Co-Founder
Co-founded Mountain Song Jewelers with her husband over a decade ago. Combines entrepreneurial spirit with hands-on management of the Greeneville, TN storefront. Prioritizes customer relationships and business growth.
Rob Sherman
Co-Founder
Co-founder with extensive jewelry industry experience. Oversees technical operations and craftsmanship standards. Drives innovation in combining traditional methods with modern technology for custom creations.
Shellie Benko
Store Manager
Manages daily operations with expertise in sales and customer service. Balances organizational skills with a warm approach to client interactions. Brings over a decade of retail experience to her leadership role.
Randy Munger
Master Jeweler
35-year veteran jeweler with expertise in repairs and craftsmanship. Serves as technical mentor for in-house training programs. Maintains quality control across all jewelry restoration projects.
Devon Hensley
Online Operations Manager
Optimizes digital customer experiences with six years of e-commerce expertise. Manages online sales platforms and virtual consultation processes. Focuses on streamlining digital interactions for nationwide clients.
Questions
How does your custom jewelry process work?
Our custom process starts with your ideas, using 3D design and traditional methods. We involve you at every stage, from concept to completion, ensuring your vision becomes reality.
Do you offer jewelry repair services?
Yes, we provide comprehensive repair services using advanced techniques. Our experienced jewelers handle everything from simple fixes to complex restorations with precision.
Can I purchase jewelry online?
Yes, our website offers secure online shopping with detailed product information. We provide personalized support through virtual consultations for all online purchases.
What types of jewelry collections do you have?
We offer diverse collections including antique, estate, vintage, bridal, and modern pieces. Our inventory features both ready-made items and customizable options.
Are your jewelry pieces certified?
While we don't provide third-party certifications, we guarantee authenticity and quality for all pieces. Our experts inspect every item to ensure it meets our strict standards.
Do you offer appointment scheduling?
Yes, we offer scheduled consultations for custom designs and major purchases. Contact us to arrange a convenient time for in-person or virtual appointments.