At Block Tops Inc., we pride ourselves on being a leading manufacturer and installer of high-end stone, quartz, and solid surface products. With over 40 years of experience in the industry, we've built a reputation for delivering exceptional quality and customer service. As a factory-direct company, we offer unparalleled pricing and unparalleled expertise in the design, fabrication, and installation of custom kitchen and bathroom countertops.
Our Company Culture
At Block Tops Inc., we believe in the importance of building strong relationships with our clients. We understand that each project is unique, and we take the time to listen to our clients' needs and concerns. We're dedicated to providing personalized service, and we're committed to ensuring that every project is completed to the highest standard.
Our Services
We're a full-service company, offering a wide range of services including:
Kitchen Countertops: We specialize in the design, fabrication, and installation of custom kitchen countertops. Our experienced team will work with you to select the perfect material and style for your kitchen.
Bathroom Countertops: We also offer custom bathroom countertops, including granite, marble, and quartz options. Our team will work with you to create a bathroom that's both functional and beautiful.
Custom Stonework: Whether you're looking to add a statement piece to your home or create a unique focal point, our custom stonework services include fabrication projects of all sizes.
Stone Fabrication: Our team of experienced fabricators and installers specialize in precision-cut, hand-polished, and expertly inspected countertops, backsplashes, fireplaces, floor tiles, and more.
Why Choose Us
At Block Tops Inc., we pride ourselves on:
- Factory-Direct Pricing: By buying directly from our factory, you'll enjoy massive savings on our high-quality products.
- Quality Craftsmanship: Our team combines state-of-the-art technology with expert craftsmanship to deliver exceptional results.
- Award-Winning Service: Our dedicated team is committed to ensuring that every project is completed to the highest standard, with a focus on 100% client satisfaction.
- Natural Stone Institute Accreditation: We're accredited by the Natural Stone Institute, ensuring that our products and services meet the highest industry standards.
What Sets Us Apart
At Block Tops Inc., we're committed to delivering exceptional quality and service. We believe that every project is unique, and we take the time to understand our clients' needs and concerns. Our team is dedicated to providing personalized service and ensuring that every project is completed to the highest standard. With over 40 years of experience in the industry, we've built a reputation for delivering exceptional results.
Get in Touch
If you're looking for a reliable and experienced partner for your kitchen or bathroom project, we'd love to hear from you. Contact us today to learn more about our services and how we can help you create the space of your dreams.
Poor Customer Service and Quality of Work
The reviews collected are a testament to the poor customer service and quality of work provided by BlockTops, a countertop installation company used by Home Depot. The common thread among the reviews is frustration with the company's unprofessional and rude behavior, poor communication, and incompetence in carrying out installs.
Measurement Issues and Incorrect Installations
Several reviewers mentioned that the measuring crew did not take accurate measurements, leading to incorrect installations. For example, one reviewer had a "marbling" effect on their solid surface countertop that was not properly aligned.
Delays and Lack of Follow-up
Multiple reviewers experienced significant delays in getting their installations done, with some waiting weeks or even months for completion. The company failed to provide proper follow-up and communication, leading to further frustration.
Damages and Poor Quality Control
Several reviewers reported damages to their properties, including broken walls and incorrect installations. The company failed to take responsibility for these mistakes, and some reviewers had to deal with poor quality control and lack of accountability.
Lack of Communication and Responsiveness
Many reviewers mentioned that the company failed to respond to their emails, phone calls, or concerns in a timely manner. This lack of communication led to further frustration and distrust.
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