Store with Confidence, Rent with Ease
At State of the Art Storage, we are committed to being the best source for Self Storage and truck rental services in Arizona. Our facility and management consistently provide the highest level of product and service available in the storage industry. We cater to residential and commercial companies and pride ourselves on meeting all of our customer's needs. We are proud to have a long trusted standing in the community, which has created a culture of service and quality.
Our Mission
Our goal is to consistently deliver an excellent product with professional and knowledgeable staff to help make our customers satisfied. We strive to provide a clean, secure, and well-maintained facility that meets the needs of our customers. Our commitment to excellence is reflected in our state-of-the-art facilities, advanced security systems, and outstanding customer service.
Our Services
We offer a wide range of storage units in various sizes to accommodate different needs, from small to large units. Our units are clean, dry, and secure, with features such as 24-hour video surveillance, gated and controlled access, and on-site management. We also offer residential and commercial spaces, drive-up units, and military and senior discounts. Additionally, we provide truck rentals for local and one-way moves.
Why Choose Us
At State of the Art Storage, we are dedicated to providing exceptional service and ensuring that our customers have a positive experience. Our professional and knowledgeable staff are always available to assist with any questions or concerns. We take pride in our state-of-the-art facility, which is clean, secure, and well-maintained. We offer competitive rates and a convenient location, making us the ideal choice for all your storage needs.
General Experience
The reviews reveal a mix of positive and negative experiences at Thornydale Self Storage. Some customers praised the staff's friendly and helpful attitude, the cleanliness and security of the facility, and the reasonable prices. On the other hand, some customers encountered issues with customer service, payment problems, and unprofessional behavior from staff members.
Positive Aspects
Several customers appreciated the helpful and attentive staff, with some mentioning specific employees like Mike the manager. The facility's cleanliness and security were also praised by multiple reviewers. Some customers also appreciated the affordable prices and the availability of a moving truck for rent.
Negative Aspects
However, some customers had negative experiences with the staff, including rudeness, unprofessional behavior, and aggression. Some reviewers mentioned issues with payment, including late fees and difficulties with payment plans. A few customers also reported problems with the condition of the units, such as termites and black widows. Additionally, some customers felt misled about the terms of their rental agreements, including a 10-day notice requirement for vacating units.
Customers' Concerns
Some common concerns among customers include the risk of late fees, the importance of understanding the rental agreement, and the potential for unprofessional behavior from staff members. A few customers also cautioned against renting units with termite or pest issues.
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