Smile Bright, Shine Forever
At Wag Heaven Pet Supplies & Self-Serve Dog Wash, we're passionate about providing top-notch pet food and supplies to our community. Our mission is to offer a unique and personalized shopping experience, where pet owners can find everything they need to keep their furry friends happy and healthy. We're dedicated to helping our customers make informed decisions about their pets' nutrition and wellbeing, and we're committed to supporting local pet owners with exceptional customer service and a curated selection of high-quality products.
Our Story
Wag Heaven Pet Supplies & Self-Serve Dog Wash was founded on the principles of providing a welcoming and convenient shopping experience for pet owners in Georgetown, Texas. Our founders, passionate pet owners themselves, recognized the need for a one-stop shop where pet parents could find everything they need to care for their beloved pets. Today, we're proud to offer an extensive range of premium pet foods, healthy treats, and essential supplies, as well as a self-serve dog wash facility that makes bathing and grooming a breeze.
Services
We're more than just a pet supply store - we're a community hub for pet lovers. Our services include:
- Self-Serve Dog Wash: Our state-of-the-art dog wash facility is designed to make bathing and grooming a stress-free experience for both you and your pet.
- Nutritional Counseling: Our knowledgeable staff is happy to provide personalized advice on choosing the right food and supplements for your pet's specific needs.
- Local Delivery: We offer convenient delivery services to ensure that our customers can get the products they need, when they need them.
- Baked Dog Treats: Treat your furry friend to our delicious, homemade dog treats, baked fresh in-store.
- Cat Food and Supplies: We cater to our feline friends, too, with a range of premium cat foods and supplies.
Our Commitment
At Wag Heaven Pet Supplies & Self-Serve Dog Wash, we're dedicated to supporting our local community and promoting responsible pet ownership. We're passionate about helping our customers make informed decisions about their pets' nutrition and wellbeing, and we're committed to providing exceptional customer service, every time.
Excellent Customer Service and Facilities
Several reviewers praised the excellent customer service provided by the staff at Wag Heaven. They were described as kind, helpful, and knowledgeable about the products and services offered. The facilities were also commended, with reviewers noting the cleanliness and efficiency of the self-serve dog wash stations.
Convenience and Affordability
Reviewers appreciated the convenience of the self-serve dog wash, which allowed them to bathe their dogs without the hassle of cleaning up afterwards. The affordability of the service was also highlighted, with one reviewer noting that the set price for all dogs was a relief, as other places charge according to the dog's weight.
Variety of Products and Services
Wag Heaven was praised for its wide variety of pet supplies and services, including food, treats, and toys. Reviewers appreciated the range of products available, which catered to different breeds and dietary needs.
Minor Issues with Time Limit and Staff Behavior
One reviewer expressed disappointment with the 30-minute time limit per dog, which was not clearly communicated beforehand. They also felt uncomfortable with the way the staff member handled the situation. However, the owner responded to the review, apologizing for the misunderstanding and promising to improve communication.
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