At A Journey to You, we believe that every individual deserves access to quality mental health services, regardless of their financial means. That's why we're committed to providing affordable and compassionate care to those in need. Our mission is to create a safe and supportive environment where individuals can journey towards wellness and healing.
Our Facility
When you step into our facility, you'll be greeted by our warm and welcoming staff, who will make you feel right at home. Our waiting room is designed to be a tranquil oasis, complete with comfortable seating, soothing music, and aromatherapy to help you relax. Our therapy rooms are tastefully decorated and designed to promote a sense of calm and serenity. We understand that seeking help can be intimidating, and we're here to make the process as smooth and comfortable as possible.
Insurance Information
We accept a wide range of insurances, including Aetna, Capital Blue Cross, CHIP, Community Care Behavioral Health, Geisinger Health Advocate, Highmark BC/BS, Magellan, Optum, UMR, and United Healthcare. We're proud to be a participating vendor with Office of Vocational Rehabilitation. If you don't have insurance or are not covered by one of our participating insurance providers, we offer low self-pay rates and sliding scale fees to ensure that no one is turned away due to financial constraints.
Our Commitment
At A Journey to You, we're committed to providing services that are free from discrimination and bias. We believe that everyone deserves access to quality mental health care, regardless of their race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity.
Our Services
Our team of experienced therapists offers a range of services, including individual, group, and family therapy. We understand that every individual's journey is unique, and we tailor our services to meet the specific needs of each client.
What's New
We're excited to announce our new volunteer-run program, Kindness Blossoms, where we partner with local florists and food chains to donate flowers to our local long-term care facilities. Our volunteers arrange the flowers into smaller arrangements and deliver them to bring joy and cheer to those who need it most.
Friendly and Caring Staff
Reviewers praise the friendly and inviting atmosphere created by the staff at the facility, mentioning that they are genuine and caring about the clients' best interests.
Comfortable Environment
The facility's design and environment are described as beautiful and comforting, making clients feel at ease from the moment they step in.
Exceptional Therapists
Several reviewers rave about their therapists, including Bethanne, who is described as amazing and genuinely concerned about her clients' welfare.
Telehealth Option
The telehealth option is seen as a convenient and important feature, especially during the pandemic, allowing clients to continue their therapy sessions remotely.
Concerns about Billing Practices
However, several reviewers express frustration and disappointment with the billing practices, citing issues with late fees, strict policies, and a lack of communication or leniency.
Poor Reception and Customer Service
Some reviewers report poor experiences with the reception staff, including unreturned calls, rude behavior, and a lack of concern for clients' needs.
Unreliable Therapists
A few reviewers express disappointment with their therapists, citing instances of unprofessionalism, dishonesty, and a lack of support.
Mixed Reviews
Overall, the reviews are mixed, with some reviewers praising the facility and its staff, while others express concerns about billing practices, reception, and therapist reliability.
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