Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Tiffin, OH
We are Buckeye IT, a technology success partner for growing businesses established in 2004. Our veteran-founded and staffed team approaches IT services as a true partnership, prioritizing deep understanding of client operations and processes. We deliver tailored solutions combining best practices and new equipment, with dedicated account managers and network engineers ensuring smooth technology performance. Our flat-rate all-inclusive services feature 24/7 monitoring, proactive maintenance, and fixed monthly pricing. By integrating with your business as an extension of your team, we optimize productivity through improved workflows and reduced downtime.Our Fanatically Managed support covers endpoints, networks, and cloud infrastructure with comprehensive warranties and security protocols. With MITEL authorization and experience resolving 430+ monthly service tickets, we combine technical expertise with client-centric values. Our focus remains helping businesses thrive through reliable technology management and personalized service.
Services
Managed Security
Server & Network Management
Managed WiFi
End User Support
Backups & Business Continuity
Email Security
Private Cloud Hosting
VoIP Services
MITEL Solutions
Details
- Year established: 2004
Highlights and features
- We provide 24/7 proactive network monitoring to prevent downtime before it occurs
- Our veteran-founded team has delivered tailored IT solutions since 2004
- We implement proven flat-rate pricing with no hidden fees or unexpected costs
- Our Fanatically Managed support includes comprehensive warranties and replacements
- Our process starts with understanding your business before recommending solutions
Associations and certifications
- MITEL
Services
Managed Security
Our proactive security solutions deliver continuous protection against evolving cyber threats through multi-layer defense systems and 24/7 threat monitoring. We implement enterprise-grade security protocols to safeguard networks, endpoints, and data assets. Our comprehensive approach reduces breach risks while ensuring compliance with industry standards for organizations in northwest Ohio.
Server & Network Management
We provide complete lifecycle management for servers and networking equipment including installation, configuration, and maintenance of new hardware with full warranty coverage. Our Fanatically Managed support ensures optimal performance and reliability through proactive monitoring and timely upgrades for business networks.
Backups & Business Continuity
Our secure backup solutions protect critical business data and applications with encrypted cloud storage and rapid recovery capabilities. We implement redundant systems to minimize downtime risks and ensure business continuity through comprehensive disaster recovery planning and testing.
End User Support
Our dedicated technical support assists employees with day-to-day technology challenges through personalized troubleshooting and training. We prioritize productivity enhancement by resolving issues promptly and optimizing user experience across all business applications and devices.
Private Cloud Hosting
We offer enterprise cloud solutions that eliminate on-premises server requirements while enabling seamless access for remote and hybrid workforces. Our hosted infrastructure provides enterprise-grade reliability, automatic updates, and scalable resources to meet evolving business demands.
People
Jake S.
Founder & CEO
As Founder and CEO, Jake brings extensive IT leadership experience, having established Buckeye IT in 2004. He leads our team with a veteran's commitment to excellence, focusing on building long-term technology partnerships that drive business growth through innovation.
Phil G.
President & Partner
Phil leverages his enterprise IT expertise as President and Partner to develop strategic technology solutions. With deep knowledge of business operations, he ensures our services align with client objectives while maintaining the highest technical standards across all projects.
John R.
Sales Development & Account Manager
John connects with organizations as our Sales Development & Account Manager, identifying technology needs and matching them with tailored solutions. He builds lasting relationships by understanding business goals and delivering value-driven IT strategies that support growth.
Jose P.
Senior Engineer
Jose applies specialized technical knowledge as Senior Engineer, designing and implementing complex security and network systems. His expertise ensures robust infrastructure deployment that meets current demands while supporting future scalability for growing businesses.
Michael S.
Engineer
Michael specializes in switching and server technologies, providing expert implementation and maintenance services. His technical proficiency ensures reliable network operations and optimized server performance through proactive management and timely upgrades.
Questions
What types of IT services does Buckeye IT provide?
We offer comprehensive managed services including network security monitoring, server management, cloud solutions, VoIP systems, WiFi optimization, and 24/7 technical support for businesses in northwest Ohio.
How does Buckeye IT's support process work?
Our process begins with understanding your business needs through active listening. We then develop customized solutions combining best practices and new equipment, followed by full implementation backed by our Fanatically Managed support.
Do you offer emergency technology support?
Yes, our 24/7 monitoring system proactively identifies potential issues, and we provide immediate assistance for critical technology emergencies through our dedicated support team.
What makes Buckeye IT different from other IT providers?
We treat technology as a strategic business partnership rather than just technical maintenance. Our veteran-led team focuses on understanding your unique operations to deliver proactive solutions that drive business growth.
How are your service plans priced?
We use a transparent flat-rate pricing model with fixed monthly fees covering comprehensive services including equipment warranties, security protocols, and unlimited support requests.
Can you help with cloud migration and remote workforce solutions?
Yes, our private cloud hosting services eliminate the need for on-site servers while providing secure, reliable access for hybrid and remote teams through enterprise-grade infrastructure.
