Your project, Our passion!
At Caught In Customs, we are a custom print and garment manufacturing shop located in The Heights, Houston, TX. With over 10 years in business, we have established a reputable clientele of both smaller independent companies as well as large-scale events. Our team of experts is dedicated to working with you from concept to completion to ensure that you have the ultimate item of your dreams. We pride ourselves on providing exceptional customer service, unparalleled quality, and attention to detail in every project we undertake.
Our Services
We offer a wide range of services to cater to our clients' diverse needs. Our services include:
Screen Printing
Our screen printing services include standard plastisol printing, water-based printing, discharge printing, and hybrid printing. We also offer specialty printing techniques such as glossy, matte, shimmer, glitter, glow-in-the-dark, puff prints, reflective, and more.
Embroidery
From company uniforms to ball caps, we can help with all your embroidery needs. Our in-house embroidery services cater to apparel, corporate wear, team gear, hats, and caps.
Digital Printing
We offer full-range digital printing services, including apparel and posters. Our digital printing services are designed to meet your specific needs and preferences.
Promotional Products
We provide a wide range of promotional products, from corporate gifts to giveaway swag. Our expert team can help select and design an effective product for your brand.
Design Resources
At Caught In Customs, we understand the importance of design. That's why we provide a range of design resources to help you create the perfect product. Our design resources include design services, design templates, and design tutorials.
Why Choose Us?
At Caught In Customs, we pride ourselves on our commitment to quality, customer service, and attention to detail. We have a track record of delivering exceptional results and exceeding our clients' expectations. Whether you're looking for screen printing, embroidery, digital printing, or promotional products, we are dedicated to bringing your project to life.
Get in Touch
If you're looking for a reliable and expert custom print and garment manufacturing shop, look no further than Caught In Customs. Contact us today to discuss your project and discover how we can help you achieve your goals.
Exceptional Customer Service and Quality Products
The majority of the reviews consist of glowing praises for Caught in Customs, with reviewers raving about the company's exceptional customer service, quality products, and timely delivery. The common thread among the positive reviews is the commitment to customer satisfaction, with the team going above and beyond to ensure clients are thrilled with the final product.
Instances of Good Customer Service
Several reviewers highlight the exemplary customer service they received from Caught in Customs. Author Raycheal Winters shares a positive experience where the team offered to reprint her order at no additional cost, despite her initial dissatisfaction with the print quality. Author Houston Healthy Hip-Hop also expresses admiration for the company's dedication to quality and professionalism, having worked with them for over 10 years.
Quality and Timely Products
The reviewers also praise the company's products, mentioning the high-quality prints, comfortable fabrics, and speedy delivery. Author Miss Glosson was thrilled with the T-shirts ordered for her daughter, noting the quick turnaround time. Similarly, Author Jorge Uvina commends the company for producing high-quality products with good communication and a quick turnaround.
Exceptions and Negative Reviews
Not all reviews are positive, however. Author Sequoia Williams expresses disappointment with the order delivery, citing delays and poor communication. Author Currency Limited Llc shares an even more negative experience, alleging that the company charges extra for timely production, produces low-quality products, and fails to respond to inquiries.
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