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Experience the Art of Fine Jewelry, Precision Crafted with Passion

Welcome to Lacey's Custom Jewelry, Bismarck's premier destination for custom jewelry, remakes, and repairs. Our team of expert jewelers, led by owner and designer Lacey Madsen, is dedicated to providing exceptional service and high-quality craftsmanship.

Our Story

Lacey's Custom Jewelry was founded in 2014 with a passion for delivering outstanding customer service and unparalleled workmanship. With almost a century of combined experience in jewelry, diamonds, and gemstones, our team is committed to providing personalized attention to every customer. From custom designs to repairs and appraisals, we strive to exceed your expectations.

Our Team

Our team is comprised of highly skilled and educated professionals, including three GIA Graduate Gemologists and a GIA-trained Goldsmith. We take pride in staying up-to-date with industry standards and the latest discoveries and treatments in gemology. Our team members are:

  • Lacey Madsen, Owner and Designer, Graduate Gemologist, and Accredited Jewelry Professional
  • Amy Beehler, Designer, Graduate Gemologist, and Accredited Jewelry Professional
  • Karla Butz, Designer and Accredited Jewelry Professional
  • Diana Kielhack, Designer and Graduate Gemologist
  • Brandon Scherr, Jeweler

Our Services

At Lacey's Custom Jewelry, we offer a wide range of services, including:

  • Custom jewelry design and creation
  • Remakes and restyling
  • Jewelry repair and restoration
  • Appraisals and evaluations
  • CAD/CAM design and production

Our Commitment

At Lacey's Custom Jewelry, we are committed to providing exceptional service, unparalleled craftsmanship, and personalized attention to every customer. We are dedicated to staying at the forefront of industry developments and continuing our education to ensure that our customers receive the best possible service.

Reviews
Positive: The reviewers praised Lacey's Custom Jewelry for its unique custom pieces, excellent customer service, and ability to create one-of-a-kind pieces.
Negative: One reviewer had a negative experience, citing untrustworthy and bad customer service.

Overall Experience

The majority of reviewers had an extremely positive experience at Lacey's Custom Jewelry. They praised the store's unique custom pieces, excellent customer service, and Lacey's passion for her work.

Quality and Customization

Many reviewers raved about the quality of the jewelry and the ability to customize pieces to fit their individual tastes. They appreciated the attention to detail and the ability to create one-of-a-kind pieces.

Customer Service

The staff at Lacey's Custom Jewelry received high praise for their friendly, knowledgeable, and patient service. Reviewers appreciated the personalized attention they received and the willingness to work within their budget.

Unique Experiences

Some reviewers shared unique experiences, such as creating memorial pieces, using heirloom stones, or repurposing old jewelry. They appreciated the creativity and expertise of Lacey and her team.

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