Business Details
12 Years
experience
Custom Jewelry & Repairs in Bismarck
Lacey's Custom Jewelry was founded in 2014 with a commitment to exceptional craftsmanship and customer service. Our team of six professionals brings nearly a century of combined experience in jewelry design, gemology, and repair. As Bismarck's first dedicated jewelry boutique, we specialize in custom creations using advanced CAD technology while maintaining traditional artistry. Our Graduate Gemologists and Accredited Jewelry Professionals prioritize ongoing education to stay current with industry innovations. We offer comprehensive services including custom design consultations, jewelry repairs, and detailed appraisals for insurance or estate purposes.Our approach emphasizes transparency, with clear communication about timelines and costs for every project. We encourage clients to repurpose heirloom pieces, combining sentimental value with modern design. Our staff's expertise spans diamond grading, gemstone identification, and hand engraving, ensuring comprehensive support for every client's needs. Located in Pinehurst Square, we serve both local and online customers with the same personalized attention. Our dedication to quality has established us as the most educated jewelry team in the Bismarck-Mandan region.
Services
Custom Jewelry
Jewelry Repairs
Appraisals
CAD Design
Gemstone Resetting
Details
- Year established: 2014
Highlights and features
- We have 3 GIA Graduate Gemologists on staff for expert evaluation and guidance
- Our team includes CAD-trained designers for precise custom jewelry creation
- We offer in-house appraisals with detailed documentation and photography
- We utilize nearly 100 years of combined jewelry industry experience across our staff
- We specialize in repurposing heirloom jewelry into modern custom designs
Associations and certifications
- Gemological Institute of America (GIA)
Services
Custom Jewelry
Create personalized jewelry pieces using CAD technology and traditional craftsmanship. Clients can start from scratch or repurpose existing materials. Our Graduate Gemologists guide clients through material selection and design choices, ensuring each piece meets both aesthetic and structural requirements while maintaining sentimental value in modern designs.
Jewelry Repairs
Comprehensive repair services for gold, platinum, and silver jewelry. Our GIA-trained goldsmith handles sizing, chain reattachment, and complex restorations. We assess each piece's condition to determine optimal repair methods while preserving original integrity, offering same-day service for minor repairs and detailed timelines for more complex projects.
Appraisals
Professional appraisal services for insurance, estate planning, or personal knowledge. Our four Graduate Gemologists provide detailed documentation including material analysis, gemstone grading, and high-resolution photography. Each appraisal includes replacement value, estate value, and cash value assessments with comprehensive reports completed in-house within 2-10 business days.
People
Lacey Madsen
Owner Designer
Graduate Gemologist with 20 years experience in jewelry design. Founded Lacey's Custom Jewelry in 2014 after working in private appointments. Specializes in CAD/CAM technology since 2006.
Amy Beehler
Designer
GIA Graduate Gemologist with CAD/CAM training. Provides appraisal and design expertise since 2001. Handles daily operations as lead full-time staff member.
Karla Butz
Designer
Jewelry professional with 35 years experience in sales, repair, and design. Joined Lacey's team in 2004, offering expertise in diamond and gemstone evaluation.
Diana Kielhack
Designer
Geology and studio art graduate with experience at GIA's Identification Lab. Provides gemological expertise and artistic perspective to custom designs.
Brandon Scherr
Jeweler
GIA-trained goldsmith specializing in hand engraving and custom fabrication. Handles technical aspects of jewelry creation with traditional welding background.
Questions
What jewelry services do you offer?
We specialize in custom jewelry design, repairs, and appraisals. Our services include CAD design, ring sizing, gemstone resetting, and detailed valuation reports.
How long does custom jewelry take?
Custom pieces typically require 4-6 weeks after design approval. Simple designs may be completed faster depending on material availability and complexity.
Can I use my old jewelry?
Yes, we encourage repurposing existing jewelry. We can incorporate heirloom materials into new designs while maintaining structural integrity and sentimental value.
Do you provide appraisal documentation?
Yes, our appraisals include detailed measurements, gemstone grades, and multiple photographs. Reports specify replacement, estate, and cash values with insurance recommendations.
What repair services are available?
We handle gold, platinum, and silver repairs including sizing, chain reattachment, and complex restorations. Emergency repairs are assessed for same-day completion when possible.