Business Details
21 Years
experience
Trusted Computer Repair Services in Hurst, TX
PC Help has been serving the Hurst, Texas community since 2005, establishing itself as a trusted provider of comprehensive computer repair and technology solutions. Our team of experienced professionals, including certified technicians with decades of combined expertise, specializes in diagnosing and resolving complex hardware and software issues while maintaining strict data security protocols. We pride ourselves on transparent communication, offering detailed diagnostics and clear pricing before any repair work begins. Our commitment to quality is demonstrated through our comprehensive warranties and rigorous testing procedures that ensure lasting solutions. As a locally-owned business, we prioritize personalized service, treating every customer's equipment with the same care we would our own.Our in-house repair processes eliminate third-party risks, while our 10-day standard warranty reflects confidence in our workmanship. We maintain strict ethical standards through our no-hidden-fees policy and responsible data handling practices. Our technical proficiency spans from legacy system restoration to cutting-edge custom builds, supported by our Microsoft Registered Refurbisher status. We demonstrate industry leadership through specialized services like ransomware recovery and precision data extraction from damaged media. Our customer-centric approach includes flexible payment options and a 30-day grace period for abandoned equipment, ensuring every client receives fair treatment.
Services
Computer Repairs
Laptop Screen Repairs
Data Recovery
Custom Computers
Media Conversion
Virus Removal
Hardware Installation
Network Setup
Refurbished Systems
Electronic Recycling
Details
- Year established: 2005
Highlights and features
- 11 consecutive years as NE Tarrant County's #1 rated computer repair shop
- All repairs completed in-house with strict data security protocols
- Comprehensive diagnostics identifying both immediate and potential future issues
- 10-day standard warranty with optional extended coverage options
- Team includes certified technicians with combined 40+ years of experience
Associations and certifications
- Microsoft Registered Refurbisher
What people say
Quick and professional
Experienced team
Successful complex repairs
Local support
Transparent pricing
Services
Computer Repairs
Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization for desktops, laptops, and servers. Technicians perform full diagnostics identifying power supply problems, component failures, and system vulnerabilities. We specialize in resolving boot issues, operating system corruption, and hardware compatibility challenges while maintaining data integrity throughout the repair process.
Laptop Screen Repairs
We offer precision laptop screen repairs for LCD, LED, and Retina displays with pricing based on complexity. Our technicians diagnose display issues including backlight failures, GPU problems, and physical damage. Standard repairs completed within 48 hours using quality replacement parts, with advanced diagnostics identifying related component issues that could affect display performance.
Data Recovery
Specialized data recovery services retrieve lost files from damaged storage devices including hard drives, SSDs, and memory cards. Our cleanroom-capable technicians handle physical media failures, accidental deletions, and ransomware encryption. We employ advanced recovery tools while maintaining strict chain-of-custody protocols to ensure data security during the recovery process.
Custom Computers
Custom computer building service creates tailored systems for gaming, business, and creative applications. We consult with clients to match components to performance needs, offering budget-friendly options and high-end builds. Includes hardware selection, professional assembly, and performance optimization with 12-month build warranties available.
Media Conversion
Professional media conversion service transforms analog content to digital formats including VHS to DVD, photo scanning, and reel-to-reel digitization. We use high-quality equipment to preserve family memories and business records, offering custom labeling and multiple output options while maintaining original content integrity.
People
Shane Foster
Owner
Shane Foster, owner of PC Help since 2005, brings extensive computer systems engineering expertise to our Hurst location. With over 15 years in technology solutions, he oversees our team of certified technicians ensuring quality service delivery while maintaining direct customer engagement for complex repair cases.
Questions
What types of computer issues can you repair?
We handle all hardware and software issues including power failures, screen replacements, virus removal, data recovery, and system optimization for both Windows and Mac platforms.
Do you offer data recovery guarantees?
We guarantee no charge for unsuccessful recovery attempts. Our technicians will assess your media's condition first to determine recovery feasibility before proceeding with any work.
How long do repairs typically take?
Most standard repairs complete within 2-3 business days. Complex cases like motherboard replacements or custom builds may require additional time, with clear timelines provided upfront.
What warranty coverage do you provide?
All repairs include a 10-day warranty covering related issues. Optional extended warranties up to 360 days are available for both parts and software-related concerns.
Can you build custom gaming computers?
Yes, we specialize in custom gaming systems tailored to your performance needs and budget. Our builds include component selection, professional assembly, and performance testing with 12-month warranty options.
Do you repair Apple products?
We offer comprehensive Apple device repairs including MacBook screen replacements, logic board repairs, and software troubleshooting with pricing comparable to Apple's official service centers.
