At Stepping Stones, we pride ourselves on being the premier flooring destination in Cedar Rapids, IA. Our mission is to provide our customers with the highest quality flooring options, expert installation, and exceptional customer service. With years of experience in the flooring industry, our team is dedicated to helping you find the perfect flooring solution for your home or business.
Our Story
Our founder, Tasha Stone, has over 20 years of experience in the flooring design and sales industry. She has a passion for providing customers with the latest trends and highest quality products. Our store is carefully curated to offer a wide selection of hardwood, tile, carpet, LVT, LVP, and linoleum flooring options from top manufacturers like Shaw, Mannington, Coretec, Interceramic, Iris, Daltile, Marazzi, Stonepeak, Casabella, Portercraft, Paramount, Bella Cara, Lifecore, Aayers, Mohawk, and Engineered Floors.
Our Promise
At Stepping Stones, we operate with integrity and honesty. We guarantee to beat our competitors' pricing, and we stand behind our work 100%. Our expertly trained installation crews are friendly, professional, and patient, ensuring that your flooring installation is done to perfection. We treat your home as our own, and we're committed to providing you with the best possible service and products.
Our Services
We offer a wide range of flooring services, including:
- Hardwood flooring sales and installation
- Tile flooring sales and installation
- Carpet flooring sales and installation
- LVT/LVP flooring sales and installation
- Linoleum flooring sales and installation
- Flooring design consultations
- Expert flooring installation
Why Choose Us
At Stepping Stones, we're committed to providing you with an exceptional flooring experience. Our knowledgeable staff is dedicated to helping you find the perfect flooring solution for your unique needs and budget. With our extensive selection of high-quality flooring products and expert installation services, you can trust that you're in good hands.
Excellent Customer Service and High-Quality Products
Many customers have praised Stepping Stones Custom Floors for their exceptional customer service, citing the owner, Tasha, and her team as friendly, patient, and helpful. They have been commended for taking the time to understand customers' needs, providing guidance on flooring options, and offering quality products at reasonable prices.
Timely and Professional Installation
Several reviewers have mentioned the prompt and professional installation services provided by Stepping Stones Custom Floors. The installers, such as Jim, have been praised for their quality work and personable nature.
Attention to Detail and Problem-Solving
Tasha and her team have been recognized for their attention to detail and ability to troubleshoot issues that may arise during the installation process. They have been commended for their honesty and willingness to work with customers to find solutions that meet their needs and budget.
Minor Issues with Rushed Selection Process
One customer, Bailey Freese, mentioned feeling rushed during the selection process and had difficulty asking questions without being interrupted. However, this appears to be an isolated incident, and most customers have reported a positive experience.
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