Focusing on customer service, the foundation of our business
For nearly 50 years, Main Street Car Care has been a trusted name in the Conway, South Carolina area. As a family-owned and operated business, we take pride in our commitment to providing exceptional customer service and quality automotive repair services. Our NAPA Certified Car Care Center is staffed by a team of highly trained and experienced mechanics, ensuring that your vehicle receives the best possible care.
Extensive Range of Services
At Main Street Car Care, we understand that every vehicle is unique, which is why we offer a comprehensive range of services designed to meet the specific needs of your vehicle. From routine oil changes and tire rotations to more comprehensive repairs, our expert mechanics are equipped to handle any task. Whether you drive a passenger car, medium-sized truck, mini-van, or SUV, we have the expertise and technology to ensure your vehicle is running at its best.
Quality Tires and Wheels
In addition to our auto repair services, we also offer a wide range of tires and wheels from top brands such as MICHELIN, BFGoodrich, and Bridgestone. Our knowledgeable staff will work with you to find the perfect tires for your vehicle, taking into account factors such as driving habits, road conditions, and weather. We also carry a selection of custom wheels and rims, allowing you to personalize the look and style of your vehicle.
Convenient Location and Hours
Located in the heart of downtown Conway, we are easily accessible and convenient to visit. Our regular business hours are Monday through Friday from 8am to 5:30pm. We invite you to stop by and experience the Main Street Car Care difference for yourself.
About Us
At Main Street Car Care, we believe in building lasting relationships with our customers. Our friendly and knowledgeable staff are dedicated to providing exceptional customer service, ensuring that your experience with us is nothing short of outstanding. We are proud to be a pillar of the community, and we look forward to serving the automotive needs of Conway, Myrtle Beach, Forestbrook, and surrounding areas for many years to come.
Overwhelmingly Positive Experience
The majority of reviews praise Main Street Car Care for their exceptional service, honesty, and professionalism. Many customers have mentioned that they have returned to the shop multiple times and will continue to do so due to the great experience they have had. Customers have praised the staff for being friendly, knowledgeable, and helpful, as well as the quick turnaround times for repairs.
Positive Reviews
Some of the positive comments include:
- Customers appreciating the honest and transparent communication from the staff.
- The wide range of services offered and the competitive pricing.
- The friendly and welcoming atmosphere of the shop.
- Customers having their trust earned, with some even going out of their way to recommend the shop to others.
Negative Review
One customer had a very negative experience with Main Street Car Care, giving them a 1-star review. The customer's experience involved having a tire mounted and balanced, and then discovering that the TPMS sensor was damaged, causing issues with tire pressure. The customer was not satisfied with the shop's response to the issue and would not recommend them to others.
Negative Review Summary
The negative review highlights the importance of attention to detail and proper installation of components, as well as good communication with customers in case of potential issues.
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