Empowering Your Protection, One Coverage at a Time
At the #InsuredRightWithRoss Agency, we understand the importance of having the right insurance coverages and financial services in place to ensure your family's well-being and peace of mind. As a State Farm Insurance Agent with over 20 years of experience, I, Lisa Ross, have dedicated my career to providing comprehensive coverage reviews and exceptional service to our valued customers.
Our Story
Growing up in Owatonna, MN, I pursued my passion for helping others by earning a degree in Child Psychology from the University of Minnesota. I also minored in Speech & Hearing Science. My experience on the State Farm Catastrophe Team, where I witnessed the devastating effects of natural disasters, has inspired my dedication to ensuring my customers have the right coverages and services in place.
Our Mission
Our mission is to provide a consistent, thorough, and simple approach to identifying and reviewing the right insurance coverages and financial services tailored to our customers' unique needs. We believe that ongoing training and team development are essential to being the premier insurance agency in Arizona.
Our Team
Our team of highly skilled and trained insurance professionals is dedicated to providing outstanding service at all three of our locations in Arizona - Surprise, Buckeye, and Chandler. We take pride in our open communication, respect, and teamwork, which has allowed our agency to achieve numerous awards, including the President's Club, Vice President's Club, Exotic Travel, and CC national awards.
Our Services
We offer a wide range of insurance products, including:
- Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet Insurance
- Banking and Mutual Funds
- Annuities
Our experienced team is committed to helping you navigate the complex world of insurance and financial services. We take the time to understand your unique needs and provide personalized solutions to ensure your peace of mind.
About Me
As a born and raised Arizonan, I, Lisa Ross, have been proud to serve the community with my family-owned business. I have been a State Farm Insurance Agent since 2000 and have grown my agency to become one of the top agencies in the State Farm network. Outside of insurance, I enjoy traveling, experiencing different cultures, being outdoors, and exploring new fashion trends.
Get in Touch
At the #InsuredRightWithRoss Agency, we value your trust and look forward to serving you. Contact us today to schedule a free consultation, request a quote, or learn more about our insurance products and services. We proudly offer in-person consultations at our three locations in Arizona or virtual meetings via phone or video conferencing.
Excellent Service
The majority of reviewers have had exceptional experiences with State Farm agents, particularly Nuvia, who has received several 5-star reviews. Nuvia's expertise, professionalism, and attention to detail have impressed customers, who have praised her for her personalized solutions and willingness to go the extra mile.
Poor Service
However, some reviewers have had negative experiences. One reviewer reported being dropped from their auto policy without notice or explanation, and having their homeowners coverage not set up at all. Another reviewer felt that State Farm did not communicate well with them and cancelled their policy without warning.
Mixed Reviews
There are mixed reviews about the service provided by other State Farm agents. Some customers have praised agents like Jeremy Johnson, Jeremy, and Eduardo for their expertise, patience, and professionalism. Others have complimented the helpfulness and honesty of agents like Kyle Rogers and Maria Bailon. However, one reviewer had a disappointing experience with Nubia, citing poor communication and lack of attention to their needs.
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