Business Details
Your Trusted Medical Center in Torrington, CT
Community Health & Wellness Center (CHWC) has been dedicated to serving the underserved communities of Northwestern Connecticut since our founding. As an award-winning 501(c)(3) non-profit Federally Qualified Health Center (FQHC), we provide comprehensive, integrated healthcare services including primary care, behavioral health, dental care, and specialty treatments. Our mission focuses on delivering high-quality, accessible care without discrimination, emphasizing cultural competence and affordability through sliding fee discounts. With three main locations and 10 School-Based Health Centers, we serve 24 towns across the region.Our team of experienced professionals prioritizes preventive care and holistic wellness, embedding mental health providers within primary care teams to ensure coordinated treatment. Recognized for our commitment to equity, we actively address social determinants of health through community health workers who assist with housing, transportation, and food security. Our organizational culture attracts skilled professionals dedicated to improving health outcomes in rural communities.
Services
Primary Care
Behavioral Health
Pediatrics
Women's Health
Chiropractic Care
Dental Services
HIV Care
Nutrition Counseling
School-Based Health
Pharmacy Services
Highlights and features
- We provide comprehensive care across medical, dental, and behavioral health disciplines
- Our integrated approach coordinates mental health with primary care services
- Sliding fee discounts make care affordable for all income levels
- We accept Medicaid, Medicare, and most commercial insurances
- Community health workers address social determinants of health
Associations and certifications
- Health Resources and Services Administration (HRSA)
What people say
Comprehensive care
Compassionate staff
Life-changing treatment
Exceptional service
Cultural competence
Services
Primary Care
Our primary care services offer comprehensive health assessments and chronic disease management for all ages. We provide preventive care through immunizations and health screenings while coordinating specialty referrals. Our integrated approach includes mental health screenings and medication-assisted treatment programs. Services are available at three locations with same-day appointment options for established patients. We emphasize patient education and preventive strategies to improve long-term health outcomes.
Behavioral Health
We deliver evidence-based behavioral health services including individual and group therapy for children, adolescents, and adults. Our psychiatric assessment and medication management programs address mental health needs with personalized treatment plans. Specialized group therapies focus on trauma recovery, relapse prevention, anxiety, and sleep disorders. Crisis intervention services connect patients with emergency resources when needed. Our integrated care model coordinates mental health treatment with primary care services.
Pediatrics
Our pediatric services provide comprehensive care for children from infancy through adolescence. We offer annual physicals, chronic condition management, immunizations, and sick visits. School-based health centers extend care to students during school hours. Our providers coordinate care with parents and educators to support children's physical, emotional, and developmental needs in a family-centered environment.
Women's Health
We provide comprehensive women's health services including preventive care, family planning, and menopause management. Our well-woman visits include pap smears, clinical breast exams, and STD testing. We offer birth control counseling and urinary incontinence treatment. Services emphasize patient education and preventive care while addressing women's unique health needs throughout their lifespan.
Chiropractic Care
Available at multiple locations, our chiropractic services address musculoskeletal conditions through non-invasive treatments. We focus on spinal health, pain management, and injury rehabilitation using manual adjustments and complementary therapies. Treatment plans emphasize functional improvement and pain relief while promoting overall wellness through holistic approaches.
People
Joanne Borduas
Chief Executive Officer
With over 36 years of healthcare experience, Joanne leads CHWC as President and CEO, overseeing operations across three health centers. She expanded services from one to three sites and increased school-based health centers. Her leadership focuses on addressing health inequities and improving rural healthcare access.
Gina Burrows
Chief Operating Officer
As Chief Operating Officer, Gina Burrows manages day-to-day operations with over 20 years of nursing leadership experience. She previously served as Administrative Director of Ambulatory Services for a 400-bed hospital, bringing extensive healthcare management expertise to CHWC's operations.
Kismyth Shuler
Director of Behavioral Health
Kismyth Shuler leads CHWC's behavioral health department with expertise in integrated mental health care. She develops comprehensive treatment programs that coordinate psychiatric services with primary care, emphasizing evidence-based approaches to mental health treatment and substance use disorders.
Questions
What services does CHWC provide?
We offer primary care, behavioral health, pediatrics, women's health, chiropractic care, dental services, HIV care, nutrition counseling, and school-based health programs.
Who can access CHWC services?
We serve everyone regardless of insurance status or ability to pay, offering sliding fee discounts for qualifying patients.
How do I make an appointment?
Call 860-489-0931 (Torrington), 860-238-4211 (Winsted), or 860-362-5101, or book online through our patient portal.
Do you accept insurance?
We accept Medicare, Medicaid (HUSKY), and most commercial insurance plans.
What if I need social services?
Our community health workers assist with housing, transportation, food security, and other social determinants of health.
Are you an urgent care facility?
We're not an urgent care center but offer same-day appointments for established patients with acute needs.
