Business Details
43 Years
experience
Your Trusted Family-Owned Jewelry Store in Suffern, NY
Since 1983, Special Designs Jewelers has been a family-owned and operated full-service jewelry store dedicated to crafting and curating exceptional jewelry pieces. Our legacy began with founder Hampar Henry Shahinian's expertise as a diamond setter on New York City's 47th Street, evolving into a retail business that combines traditional craftsmanship with modern technology. With two physical locations in Suffern, NY, and Park Ridge, NJ, we offer custom orders, on-site jewelry repair, appraisal services, and pearl restringing, alongside an extensive collection of GIA-certified diamonds, wedding bands, and fine jewelry.Our team of master jewelers and designers, including third-generation family members, provides personalized service for every customer, whether creating bespoke pieces through CAD technology or restoring heirloom jewelry. We maintain a commitment to quality through in-house repairs using 10kt, 14kt, 18kt gold, platinum, and sterling silver, while our online platform extends our curated selection to customers nationwide. Our approach emphasizes understanding the emotional significance behind each purchase, ensuring every transaction becomes a meaningful part of our clients' personal stories.
Services
Jewelry Repair
Custom Designs
Watch Repairs
CAD Services
Pearl Restringing
Appraisal Services
GIA-Certified Diamonds
Wedding Bands
Gold Jewelry
Gift Items
Details
- Year established: 1983
Highlights and features
- Family-owned since 1983 with three generations of jewelry expertise
- In-house master jeweler provides same-day polishing and competitive repair pricing
- Custom CAD design process with detailed client collaboration
- Veronica's 35+ years of pearl restringing experience ensures quality craftsmanship
- Manufacture our own models for exclusive custom jewelry options
Associations and certifications
- GIA
Services
Jewelry Repair
Our master jewelers provide comprehensive repair services including resizing, remounting, and polishing for gold, platinum, and sterling silver pieces. We service 10kt, 14kt, and 18kt metals with same-day polishing available. All repairs come with a one-year guarantee, ensuring quality craftsmanship for both simple fixes and complex restorations of heirloom jewelry.
Custom Designs
We create personalized jewelry through traditional methods and CAD technology. Our designers collaborate with clients from initial sketches to final production, offering detailed CAD images for approval. Each piece is handmade in our USA facility using certified diamonds and precious materials, with production timelines ranging from 5-10 business days depending on complexity.
Watch Repairs
Our in-house watchmakers handle quartz and automatic movement repairs, including battery replacement and link adjustments. We provide detailed estimates before service commencement and offer a one-year warranty on all repairs. The service includes professional cleaning and maintenance to ensure optimal timepiece functionality.
Pearl Restringing
Veronica, our specialist with 35+ years experience, provides professional pearl and bead restringing services. Using high-quality materials, we ensure secure fastening while maintaining the original aesthetic. Each job receives an estimate at drop-off, with options for different stringing materials to suit various jewelry needs.
Appraisal Services
We offer professional appraisal services for insurance and estate purposes, conducted by experienced staff with expertise in diamond grading and precious metal valuation. Our appraisals include detailed documentation of gemstone characteristics, metal purity, and current market values for both modern and antique pieces.
People
Tatiana Malkasyan
Co-Owner & Operations Manager
Tatiana co-owns and manages operations at Special Designs Jewelers. With a BS in Business Administration, she has been instrumental in expanding the business since joining in 1983. She emphasizes meaningful customer connections and oversees daily operations with a focus on personalized service.
Questions
Do you offer custom jewelry design services?
Yes, we provide custom jewelry design using both traditional methods and CAD technology. Our designers work closely with clients from concept to completion.
What types of jewelry repairs do you handle?
We handle resizing, remounting, polishing, and pearl restringing for gold, platinum, and sterling silver jewelry with same-day polishing available.
Are your diamonds GIA certified?
Yes, we offer GIA-certified diamonds alongside EGL certified options in various cuts and settings.
Do you have watch repair services?
Yes, our in-house watchmakers service quartz and automatic movements with battery replacement and link adjustments.
What payment methods do you accept?
We accept major credit cards, bank transfers, and cash payments for both online and in-store purchases.
How long does custom jewelry production take?
Custom pieces typically require 5-10 business days depending on complexity, with detailed timelines provided during the design phase.
Videos
