Business Details
34 Years
experience
Your Trusted Source for Fitness Equipment Solutions
Since 1992, Hci Fitness has dedicated itself to revolutionizing health and wellness through innovative fitness solutions. Our family-owned business, based in Langley, WA, has served over 300,000 customers nationwide by offering professional-grade equipment designed for both home and commercial use. Our product portfolio includes advanced treadmills, cross trainers, and ergonomic exercisers tailored for diverse physical therapy and fitness needs. With decades of industry experience, we combine specialized expertise in biomechanical engineering with personalized customer support to deliver equipment that prioritizes safety and effectiveness.Our nationwide on-site service coverage and 0% APR financing options demonstrate our commitment to making high-quality fitness accessible. Recognized for our ADA Tax Credit compliance and partnerships with government agencies via GSA and VA contracts, we maintain stringent quality standards through our nationwide manufacturer warranties. Our team's deep understanding of client requirements, from elderly users seeking low-impact workouts to physical therapy professionals, ensures every product delivers measurable improvements in mobility and health outcomes.
Services
Treadmills
Cross Trainers
Ergometers
Delivery
Assembly
Financing
Warranty
Customer Support
Details
- Year established: 1992
Highlights and features
- We provide professional-grade fitness equipment with 500 LB user weight capacity.
- Our family-owned business offers nationwide on-site service coverage since 1992.
- We implement room-of-choice delivery and white glove assembly options.
- Our products include patented StepLock Technology for enhanced workout efficiency.
- We guarantee 0% APR financing options for qualified customers.
What people say
A+ experience
Love my Physiostep LXT
No impact full body workout
Fits perfectly in guest bedroom
Personal preferences
Services
Delivery
Hci Fitness provides nationwide delivery options for all fitness equipment purchases. Oversized items ship via LTL freight directly to your garage or accessible area. Customers can add room-of-choice delivery at checkout for personalized placement. Our shipping process ensures secure handling of commercial-grade equipment during transit.
Assembly
Professional white glove assembly services are available for all purchased fitness equipment. Our certified technicians ensure proper setup and calibration of complex machines like treadmills with 500 LB user weight capacity. This service eliminates customer responsibility for technical assembly requirements during delivery.
Warranty
Every product includes a comprehensive nationwide manufacturer warranty. Coverage extends to mechanical components and electronic systems across our fitness equipment lineup. Customers receive detailed warranty documentation on product pages and through our dedicated support portal for service requests.
Financing
0% APR financing options are available for qualified buyers through Affirm partnerships. This allows customers to acquire premium fitness equipment with manageable monthly payments. Financing approval occurs during checkout with transparent terms outlined before purchase completion.
Customer Support
Dedicated customer support operates Monday-Friday 8:30 AM-3:30 PM PST. Our team assists with product selection, technical questions, and service coordination. Support channels include phone, email, and online service request forms to address all equipment-related inquiries promptly.
Questions
Do you offer assembly services for fitness equipment?
Yes, we provide white glove assembly options at checkout for all fitness equipment purchases.
How long does equipment delivery take?
Freight orders arrive in 5-14 business days; small parcels ship in 3-7 days.
Are financing options available?
0% APR financing is available through Affirm, subject to credit approval.
What warranty coverage do products have?
All products include our nationwide manufacturer warranty detailed on product pages.
Do you ship internationally?
Our current shipping services focus on domestic delivery within the United States.
Can I get equipment delivered to my garage?
Yes, oversized items ship via LTL freight directly to your garage or accessible area.
