At The Brookside, we take pride in providing a warm and welcoming atmosphere for all our guests. As the new owners of this historic country inn, we are committed to offering comfortable and affordable accommodations that cater to the needs of our valued guests. Our cozy lodge is situated in the heart of the Black Hills of South Dakota, just minutes from Mount Rushmore and within walking distance of local shops, restaurants, and attractions.
Our Rooms
Our 27 rooms are designed to provide the perfect blend of comfort, cleanliness, and charm. Each room is equipped with a private entrance, air conditioning, a small refrigerator, and new linens. Daily housekeeping is included, and we offer optional maid service for our guests. We also have a range of room types to suit different needs, including rooms with king-sized beds, queen-sized beds, and family rooms.
Concierge Services
Our concierge team is dedicated to making your stay with us as enjoyable as possible. We can help with recommendations for local dining, activities, and sightseeing, as well as assist with making reservations and arranging for any special requirements. Our travel blog, "Written in Stone, " is also a valuable resource to help you plan your trip to the Black Hills.
Amenities and Services
We pride ourselves on providing a range of amenities and services to make your stay with us as comfortable as possible. Our hotel features an outdoor heated pool, a complimentary gourmet continental breakfast, free Wi-Fi and satellite TV in each room, and a convenient location. We also offer a range of discounts and packages, including a hunter's discount, a rally discount for Sturgis visitors, and special rates for group bookings.
Our Commitment to Sustainability
At The Brookside, we are committed to reducing our environmental impact and giving back to our community. We recycle, compost, and use energy-efficient lighting in our hotel. We also participate in local charity events and donate to local organizations. By staying with us, you are supporting our efforts to make a positive impact on the community.
Book with Us Today
Whether you're visiting the Black Hills for a honeymoon, a family vacation, or just passing through, we would be delighted to welcome you to The Brookside. Contact us to book your stay and take advantage of our special rates and packages. We look forward to meeting you soon.
Unsatisfactory Stay
The reviews for this establishment are largely negative, with several issues arising during guests' stays. Customer Service Woes, the first reviewer, Jackie S., reports having a horrible experience with the customer service team. They were denied a refund after requesting one due to a dirty and moldy room, which had a hole in the bathroom floor. Another reviewer, Eunice P., also expresses disappointment with the hotel's outdated appearance, citing peeled paint on the door and grout in the shower. The rooms are also described as small, making them unsuitable for long-term stays.
Mixed Reviews
On the other hand, two reviewers, Sha D. and Eunice P., had a more positive experience. Sha D. found the room to be outdated but clean, with amenities like cable TV, air conditioning, and a mini-fridge. Eunice P. praises the friendly staff, cleanliness, and comfortable bed, but notes that the room is small and lacks breakfast or coffee.
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