Anything, Anywhere, Anytime.
Who We Are
Since 1989, Five Star Towing & Transport, Inc. has proudly served the Elk Grove, Sacramento, and beyond communities with dedication, expertise, and genuine care. Customer satisfaction is at the heart of our operations, reflected in our unwavering commitment to honesty, reliability, and top-notch service.
Our Services
We provide a comprehensive range of towing, transport, and recovery services designed to cater to diverse situations and emergencies. Our highly trained and experienced team can handle:
- Towing: Light, medium, and heavy-duty towing services for all types of vehicles.
- Lowboy Trailer Services: Efficient transport of large and heavy equipment, vehicles, and cargo.
- Roadside Assistance: Immediate response to emergencies such as flat tires, dead batteries, and fuel emergencies.
- Salvage Recovery: Professional handling of vehicle recoveries, including accident scenes and abandoned vehicles.
Quality and Compassion
At Five Star Towing & Transport, Inc., we understand the distress that can come with needing roadside assistance or facing an unexpected breakdown. Our team members are highly skilled and compassionate, offering supportive and efficient assistance every step of the way. We prioritize safety and ensure your well-being during every interaction.
Community Commitment
We proudly stand beside local law enforcement agencies, providing reliable support and assistance when needed. Our dedication to the community extends beyond just providing professional services. We actively contribute to various initiatives that enhance the quality of life in the region.
Experience Excellence
With decades of experience under our belts, Five Star Towing & Transport, Inc. has become a trusted partner for countless individuals and businesses. Our commitment to excellence has earned us numerous accolades and testimonials from satisfied customers.
Call to Action
When you need immediate assistance with towing, transport, or recovery in the Sacramento area, choose Five Star Towing & Transport, Inc. Our dedicated team is available 24/7, ready to promptly respond to your needs and provide dependable, professional service every time.
Overall Experience
The reviews for Five Star Towing are generally positive, with many customers expressing satisfaction with the service they received. The company was praised for its prompt response, friendly and helpful staff, and clean and well-maintained vehicles.
Praises for the Company
Many customers were impressed with the speed and efficiency of the towing service, with some even receiving help in as little as 15 minutes. The drivers were often praised for their kindness, politeness, and helpfulness. The company's willingness to go above and beyond to assist customers was also noted, such as providing fuel to get a customer to a gas station or checking in on a customer after a tow.
Issues with Damage and Insurance
However, there were some negative reviews that highlighted issues with damage to vehicles during towing and difficulties with insurance claims. In one case, a customer's car was damaged during towing, and the company refused to take responsibility for the damage. Another customer had a similar experience, with the company initially offering to refund the towing fee but later retracting the offer.
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