Providing Your Security Since 1969
At Jade Alarm, we're dedicated to providing top-notch security solutions to homes and businesses in the greater Kansas City area. With over 50 years of experience in the industry, we've built a reputation for delivering exceptional service, innovative products, and unparalleled customer support.
Our History
Since 1969, Jade Alarm has been committed to protecting the people and property of Kansas City. Our founders, Joseph Pfefer, had a vision to provide state-of-the-art security systems that would give people peace of mind. Today, we're proud to be one of the most trusted security companies in the region, serving thousands of customers across Missouri and Kansas.
Our Mission
At Jade Alarm, we're passionate about protecting what matters most - your family, your business, and your community. We believe that everyone deserves to feel safe and secure, which is why we're dedicated to providing cutting-edge security solutions that exceed your expectations. Our team of experts is committed to delivering exceptional service, from installation to monitoring and maintenance, to ensure your safety and security.
Our Services
We offer a comprehensive range of security solutions, including:
- Fire Alarm Monitoring: Our UL Certified Monitoring Command Center provides 24/7 monitoring of your fire alarm system, ensuring rapid response in the event of an emergency.
- Burglar Alarm Monitoring: Our state-of-the-art monitoring system detects potential threats and alerts our team to respond promptly.
- SecureNet True Digital Radio: This innovative system offers reliable, jam-proof communication, ensuring your safety and security.
- Home Automation: Control your locks, lighting, and thermostat from your keypad, key FOB, computer, or smartphone.
- Video Surveillance: Our camera systems allow you to monitor your property remotely, providing an added layer of security.
Why Choose Us
At Jade Alarm, we're committed to being your trusted security partner. We don't subcontract our work to third-party companies, and our personnel handle every aspect of installation, monitoring, and servicing your equipment. This ensures that you receive personalized service and attention to detail that meets our high standards.
Overall Impression
The reviews of Jade Alarm Company are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the company's excellent customer service, professional and knowledgeable technicians, and timely responses to requests.
Technicians and Staff
The reviewers rave about the technicians and staff at Jade Alarm Company, describing them as "super pleasant, " "professional, " "friendly, " and "knowledgeable." The technicians are praised for their prompt responses, courtesy, and ability to resolve issues efficiently.
Customer Service
The company's customer service is commended for being "excellent, " "timely, " and "personalized." Reviewers appreciate the responsiveness of the staff, who are always available to help and provide explanations for any issues.
Installation and Maintenance
The installation process is described as "smooth, " "professional, " and "punctual." The reviewers are satisfied with the maintenance services, which are carried out efficiently and with minimal disruption.
Security and Reliability
Jade Alarm Company's security systems and monitoring services are trusted and reliable, according to the reviewers. They appreciate the company's UL-certified control center and the peace of mind that comes with knowing their properties are protected.
Long-term Relationships
Several reviewers have been customers of Jade Alarm Company for many years, which speaks to the company's ability to build long-term relationships with its clients.

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