Honesty, Integrity, and Quality
Our Mission
At Liberty Collision LLC, our mission is to provide top-quality auto body repair and paint service on all vehicles while maintaining honesty, integrity, and the highest level of performance to satisfy our valued customers. We believe in treating all customers and employees like family and focus on maintaining a safe and friendly drug-free work environment. With over 30 years of collision repair experience, we strive to provide a seamless experience that brings peace of mind to our customers.
Our Story
Liberty Collision LLC was founded by Donnie Thiessens in 2014, and it remains a family-owned small business and proud member of the Reno community. Donnie, a native Nevadan, has lived in Reno for over 51 years. The team at Liberty Collision believes in sincere, timeless American values - Honesty, integrity, respect for the customer. We work on all makes and models, offering services that include towing, glass repair, paint and body repair, restoration, and much more. All insurance providers and policies are accepted.
Our Team
Led by Donnie Thiessens, our team of trained professionals is dedicated to providing exceptional service and ensuring that every vehicle leaves our shop in a like-new condition. With a strong focus on customer satisfaction, we believe in building long-term relationships with our customers, treating them like family.
Our Services
At Liberty Collision LLC, we offer a wide range of services, including:
- Collision Repair: We specialize in repairing vehicles damaged in collisions, accidents, or natural disasters. Our team of expert technicians will work with your insurance company to ensure a seamless process.
- Dent Repair: If your vehicle has minor dents or scratches, our expert technicians can expertly repair them without damaging the surrounding paint.
- Diagnostic Scanning: We use cutting-edge technology to diagnose and diagnose any issues with your vehicle's electrical system, guaranteeing accurate repair.
- Fleet Repair: We understand the importance of keeping your fleet vehicles on the road. Our team will work with you to ensure minimal downtime and maximum efficiency.
- Frame Straightening: Any damage to your vehicle's frame can affect its structural integrity. Our expert technicians will carefully straighten the frame to ensure your safety on the road.
- Glass Repair: Windshields, side mirrors, and other glass components can be easily damaged. Our team will repair or replace them with precision and care.
- Paint Repair: Our expert technicians will expertly repair any scratches or damage to your vehicle's paint job, ensuring it looks like new.
- Storm Damage Repair: If your vehicle has been damaged due to severe weather, our team will work with your insurance company to ensure a seamless process.
- Fleet Repair: We understand the importance of keeping your fleet vehicles on the road. Our team will work with you to ensure minimal downtime and maximum efficiency.
- Diagnostic Scanning: We use cutting-edge technology to diagnose and diagnose any issues with your vehicle's electrical system, guaranteeing accurate repair.
Join Our Community
At Liberty Collision LLC, we believe in building long-term relationships with our customers, treating them like family. Join our newsletter to stay up-to-date on the latest news and tips from our team.
Get in Touch
Liberty Collision LLC
95 Glen Carran Cir
Sparks, Nevada 89431
(775) 329-3368
info@libertycollisionreno.com
Customer Service
The reviewers have praised Liberty Collision for their exceptional customer service. Donny and his staff are described as top-notch professionals who walk customers through the entire process and make sure they understand what's being done to their vehicle. The team is said to be friendly, knowledgeable, and reliable.
Communication
However, one reviewer had a negative experience with communication. They reported poor communication, with estimates and time frames constantly changing without clear explanations. The reviewer felt frustrated and had to escalate issues to get updates.
Repair Work
The reviewers have been extremely satisfied with the repair work done by Liberty Collision. The team is said to be meticulous, produces high-quality results, and goes above and beyond to ensure customer satisfaction.
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