Vail Agency

Vail Agency is a dedicated independent insurance agency, committed to providing exceptional insurance services and personalized solutions to individuals and businesses in Rochester, New York, and surrounding areas. As an independent agency, we have forged strong relationships with a carefully curated selection of leading insurance carriers. This allows us to offer our clients a comprehensive range of insurance options, ensuring we can find the most suitable and competitive coverage to meet their unique needs.

At Vail Agency, we believe in building lasting partnerships with our clients, based on trust, transparency, and a genuine commitment to their well-being. Our experienced and knowledgeable team of insurance professionals takes the time to understand each client's individual circumstances, risk tolerance, and financial goals. We work closely with them to assess their insurance needs, explain complex coverage options in a clear and concise manner, and guide them towards making informed decisions that provide comprehensive protection without unnecessary expenses.

Our Commitment to Service

Our clients are our top priority, and we strive to provide exceptional service at every stage of the insurance process. From the initial consultation to policy issuance and ongoing claims support, we are dedicated to exceeding expectations and delivering a seamless and satisfying experience. We are readily available to answer questions, address concerns, and provide expert advice whenever needed.

A Diverse Range of Insurance Solutions

Vail Agency offers a comprehensive suite of insurance products tailored to meet the diverse needs of our individual and business clients.

Personal Insurance Services

We understand that your family and assets are precious. That's why we offer a wide array of personal insurance coverages to protect what matters most. Our personal insurance offerings include:

• Auto Insurance: Comprehensive coverage for your vehicle, including liability protection, collision, comprehensive, and uninsured/underinsured motorist coverage.

• Homeowners Insurance: Protection for your home and belongings against damage caused by fire, theft, natural disasters, and other unforeseen events.

• Recreational Vehicles (RVs) Insurance: Specialized coverage for your RV, including liability protection, collision, comprehensive, and trip interruption insurance.

• Individual Life Insurance: Financial security for your loved ones in the event of your passing, with various policy options to suit your individual needs.
• ATV Insurance: Protection for your ATV against damage, theft, and liability.
• Boat & Watercraft Insurance: Coverage for your boat or watercraft, including liability protection, hull damage, and personal effects coverage.
• Condo Insurance: Protection for your condo unit, belongings, and liability.
• Individual Disability Insurance: Income replacement if you are unable to work due to illness or injury.
• Earthquake Insurance: Protection against damage caused by earthquakes.
• Flood Insurance: Coverage for damage caused by flooding.
• Pet Insurance: Financial assistance with veterinary expenses for your furry companions.

Business Insurance Services

Whether you are a small business owner or a large corporation, Vail Agency understands the importance of comprehensive business insurance to safeguard your assets and protect your future. We offer a wide range of commercial insurance solutions, including:

• Business Owners Policy (BOP): A customizable package that combines essential coverages such as general liability, commercial property, business interruption, and other valuable protections.
• Apartment Building Owners Insurance: Tailored coverage for apartment building owners, including liability protection, property damage, and loss of rental income.
• Auto Body Shops Insurance: Specific coverage to address the unique risks faced by auto body repair businesses, including liability, property damage, and employee injury protection.
• Bonds: Financial guarantees designed to protect against losses or damages incurred by third parties, including bid bonds, performance bonds, and surety bonds.
• Builders Risk Insurance: Protection for construction projects during all stages of development, covering materials, equipment, and potential liabilities.

We are dedicated to helping businesses of all sizes find the most appropriate insurance solutions to mitigate risk and achieve financial security.

Dedicated to Customer Satisfaction

At Vail Agency, we go the extra mile to ensure our clients are satisfied with their insurance experience. We provide ongoing support and guidance throughout their policy lifecycle, addressing any questions or concerns promptly and professionally. We are committed to building long-term relationships with our clients based on trust, expertise, and a genuine commitment to their success.