Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC & Home Services in Hampton Roads
Smith & Keene has been serving the Hampton Roads region for over 75 years, building a legacy of trust, commitment, and excellence. Founded in 1947, our family-owned business prioritizes customer satisfaction through personalized service and technical expertise. Our team of nearly 200 dedicated employees, with hundreds of years of combined experience, delivers HVAC, plumbing, electrical, and generator solutions backed by a 30,000-square-foot warehouse stocked with essential parts.We emphasize continuous education to stay at the forefront of industry advancements, ensuring efficient installations and repairs. Recognized by the BBB with an A+ rating and memberships in ACCA, HRCOC, and PHBA, we combine buying power with local knowledge to serve 14,000+ homes annually. Our community involvement, including partnerships with St. Jude Childrens Research Hospital, reflects our dedication to both service excellence and social responsibility.
Services
HVAC Installation
Plumbing Services
Electrical Repairs
Generator Sales
Mini-Split Systems
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of experience serving Hampton Roads with HVAC, plumbing, and electrical expertise.
- Our team includes nearly 200 dedicated employees with hundreds of years of combined industry experience.
- We maintain a 30,000-square-foot warehouse to ensure fast access to critical parts and equipment.
- Our NATE-certified technicians deliver precise installations and repairs for residential and commercial systems.
- We are BBB A+ rated and actively support local communities through charitable partnerships.
Associations and certifications
- BBB
- ACCA
- HRCOC
- PHBA
- NATE
What people say
Excellent service
Quick response
Professional team
Great value
Courteous staff
Services
HVAC Installation
Smith & Keene specializes in installing energy-efficient HVAC systems tailored to residential and commercial needs. Our certified technicians recommend Carrier, Mitsubishi, and other trusted brands, ensuring optimal comfort and efficiency. With same-day installations available, we help clients reduce energy costs while maintaining indoor air quality through advanced solutions like the Fresh-Aire UV APCO-X system.
Plumbing Services
Our licensed plumbers handle repairs, installations, and maintenance for residential and commercial properties. From leak detection to water heater replacements, we use modern techniques to resolve issues promptly. With expertise in historic and rural homes, we ensure reliable plumbing systems that meet local codes and client expectations.
Generator Sales
We offer whole-house standby generators from Honeywell and Generac, designed to keep homes powered during outages. Our installations include automatic transfer switches for seamless operation. With financing options available, we help clients protect against storm-related power disruptions while enhancing property value through reliable backup systems.
Mini-Split Systems
Mitsubishi ductless mini-split systems provide zoned heating and cooling for hard-to-reach areas. Our technicians install these energy-efficient systems in one day, improving comfort and reducing utility bills. Ideal for home additions or garages, mini-splits offer quiet operation and advanced air filtration for enhanced indoor air quality.
Electrical Repairs
Our licensed electricians address residential and commercial electrical needs, from panel upgrades to wiring repairs. With a focus on safety and code compliance, we troubleshoot issues and install surge protectors to safeguard equipment. Emergency services ensure rapid resolution for critical power failures in Hampton Roads.
Questions
What is the difference between a furnace and a heat pump?
Furnaces burn fuel to generate heat, while heat pumps transfer heat using refrigerant. Heat pumps provide both heating and cooling, whereas furnaces require pairing with an AC unit.
What are the signs my HVAC system needs replacement?
Common indicators include age over 15 years, inefficient performance, unusual noises, frequent repairs, and rising energy bills. Our technicians can assess your system's condition.
Do you offer financing options for HVAC installations?
Yes, we provide flexible financing options subject to credit approval, helping homeowners manage costs for HVAC, generators, and plumbing equipment.
What areas do you serve?
We serve all Hampton Roads locations, including Norfolk, Virginia Beach, Chesapeake, Newport News, and Williamsburg, with emergency services available after hours.
Are your technicians certified?
Our team includes NATE-certified HVAC technicians and licensed electricians with extensive training in the latest industry standards and technologies.
What maintenance plans are available?
Our Signature Service Plan offers monthly inspections, discounted repairs, and priority scheduling for HVAC systems, starting at $17/month.
