Answering the Call for Your Fire Alarm Needs
Pacific Auxiliary Fire Alarm Company has been providing top-notch fire alarm services to the West Coast since 1889, making us the oldest locally owned fire alarm company in the region. Our commitment to providing honest service, reasonable prices, and high-quality equipment has earned us a reputation as a trusted partner for customers of all sizes, from small apartment owners to commercial building owners.
Our Services
At PAFA, we pride ourselves on our ability to provide a wide range of services, including construction inspection, monitoring, and repair of fire alarm systems. Our team of experts has the knowledge and expertise to analyze and repair systems from various manufacturers, even those that no longer have technical documentation. We also provide customized solutions to meet the unique needs of our customers, ensuring that their fire alarm systems meet and exceed local building and fire codes.
Our Expertise
Our team of certified technicians, including NICET-certified personnel, has the expertise to design, install, and repair fire alarm systems that meet the highest standards of quality and safety. We have experience working with a wide range of systems, from older systems to newer ones, and are committed to providing our customers with the best possible solutions.
Our History
PAFA was founded in 1889 and has a rich history of innovation and excellence. In our first year of operation, we were granted an exclusive franchise by the Board of Supervisors of the City and County of San Francisco to tie interior manual pull stations into city street boxes. Today, we are proud to be a member of the California Automatic Fire Alarm Association, Inc. and the National Fire Alarm Association.
Our Mission
At PAFA, we are dedicated to providing our customers with the best possible service, priced reasonably and delivered honestly. We believe in being proactive and focused on specific tasks, and we strive to work efficiently to meet deadlines. Our goal is to provide our customers with systems that meet and exceed building and fire codes, while also providing excellent value.
Our Values
At PAFA, we value our employees and know that they are critical to our overall success. We offer competitive compensation, paid major holidays, benefits programs, and opportunities for advancement in both career and educational goals. We believe in providing all the training required and paying our employees an hourly wage based on experience during the training period.
Overall Satisfaction
The majority of customers are extremely satisfied with Pacific Auxiliary Fire Alarm's services, praising the company's expertise, responsiveness, and customer-centric approach.
Installations and Upgrades
Several reviewers mentioned that the installation process was top-notch, with technicians being knowledgeable, friendly, and efficient. The ability to operate the system remotely and monitor access was a key feature that impressed customers.
Customer Service
Customers appreciated the prompt and professional service, with some highlighting the exceptional service provided by specific technicians, such as Sione Tonga, Jhon, and Mike. The sales process was also praised for being seamless and hassle-free.

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