Empowering You to Live the Life You Deserve
At United Heritage Life Insurance Company, we are committed to helping individuals and families plan for the future and achieve financial security. With a rich history dating back to 1934, we have established ourselves as a leading provider of life insurance, preneed, final expense, annuities, and group life and disability products.
Our History
Founded in 1934 as Grange Mutual Life Company, we have grown and evolved over the years to become one of the most trusted insurance companies in the country. Our journey has taken us from humble beginnings in Washington and Idaho to a nationwide presence with operations in 49 states and the District of Columbia. Our commitment to providing exceptional service and innovative products has earned us an A- rating from AM Best and an Insurance Financial Strength Rating (IFSR) of A- from Kroll Bond Rating Agency.
Our Products and Services
We understand that every individual and family has unique needs and goals. That's why we offer a diverse range of products and services designed to cater to different stages of life. Our product portfolio includes:
- Life Insurance: We offer a range of life insurance products, including ProPlus Whole Life, designed to provide financial security for your loved ones.
- Final Expense and Preneed: Our final expense and preneed plans are designed to pay for funeral, burial, and other related expenses upon death.
- Annuities: Our annuities can help you save for retirement and offer a guaranteed stream of income you cannot outlive.
- Group Insurance: We offer group life and disability insurance, as well as vision care benefits through our partnership with VSP.
- Retirement Planning: Our annuities and group insurance products are designed to help you plan for a worry-free retirement.
Our Mission
At United Heritage Life Insurance Company, our mission is to contribute to the wellbeing of our communities and lead our employees to do the same for the greater good. We are committed to providing exceptional service, innovative products, and a commitment to corporate social responsibility.
Overall Experience
The majority of reviewers had a poor experience with the insurance company, citing issues with policy cancellations, rate increases, and difficulty with claims processing. Many reviewers expressed frustration with the company's customer service, citing unreturned calls, ignored messages, and unhelpful representatives.
Policy Cancellations and Rate Increases
Several reviewers reported having their policies cancelled without notice, with one reviewer stating that the company is dropping policies in the state of Utah due to excessive claims. Others reported significant rate increases without explanation.
Difficulty with Claims Processing
Multiple reviewers reported difficulty with claims processing, including delays, lowball offers, and unreturned calls. One reviewer reported being offered a low settlement amount and then being ignored by the company.
Poor Customer Service
Reviewers consistently reported poor customer service, including unhelpful representatives, ignored messages, and unreturned calls. One reviewer reported being ignored by the company despite multiple attempts to contact them.
Positive Experiences
A few reviewers reported positive experiences with the company, citing helpful representatives, efficient claims processing, and good customer service.
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